Product Launch Manager - Flooring

The NPI Launch Manager is a cross-functional project leader responsible for driving the successful execution of New Product Introductions (NPIs) for their assigned brand(s) within the four-brand portfolio — Shaw Floors, Philadelphia Commercial, Coretec, and Anderson Tuftex. Serving as the single point of contact (SPOC) for all things NPI within their brand(s), the Launch Manager works directly with project managers on the New Product Development (NPD) process to ensure that all launch activities are clearly defined, accepted by responsible teams, and executed on time and within scope. Acting as the central coordinator for their brand(s), the Launch Manager manages timelines, mitigates risks, and ensures alignment across teams. Reporting to the NPI Launch Senior Manager, the role adopts and implements project management best practices as defined by the PMO. This position works out of our Dalton, GA office and reports to the office a minimum of three days/week.

Key Responsibilities

1. Launch Planning & Execution

• Lead end-to-end project management for all NPI and marketing launches for assigned brand(s).

• Ensure projects are clearly defined, scoped, and accepted by responsible teams.

• Develop and maintain integrated launch timelines across departments.

2. NPI Single Point of Contact (SPOC) & NPD Collaboration

• Serve as the single point of contact (SPOC) for all things NPI for the assigned brand(s).

• Work directly with project managers to drive and support the New Product Development (NPD) process.

• Represent the assigned brand(s) in the monthly NPI checkpoint reviews led by the NPI Launch Senior Manager.

• Ensure NPD milestones, inputs, and cross-team handoffs are met on schedule.

3. Risk Management & Problem Solving

• Initiate and lead cross-functional meetings to evaluate risks to launch timelines.

• Clarify problems to be solved and document and recommend actionable solutions.

• Maintain a risk register and ensure mitigation plans are in place and tracked.

4. Communication & Alignment

• Responsible for announcements and uploading NPI content to Showpad.

• Provide regular updates to stakeholders on progress, risks, and changes.

• Clarify needs for alignment between product, marketing, and other supporting teams.

5. Milestone Reviews & Post-Launch Evaluation

• Conduct regular milestone reviews to assess progress and adjust plans as needed.

• Facilitate post-launch evaluations to capture lessons learned and areas for improvement.

• Document and share findings to inform future launches and improve processes.

6. Process Adoption & Continuous Improvement

• Drive adoption of the standardized NPI process across all relevant teams.

• Utilize AI tools and insights to identify efficiencies, streamline workflows, and support continuous process improvement.

• Ensure consistent use of PMO-defined templates and documentation standards.

• Champion the use of Workfront for project planning, task tracking, and reporting.

• (Only applicable for Carpet) Enter and maintain product specification data.

• Ensure accuracy from EBX to PDMS, Website, Salesforce.com, ShawNow, etc., for all Channels and Categories.

7. Stakeholder Collaboration

• Work with product and marketing directors to align priorities and resource allocation.

• Facilitate cross-functional collaboration and ensure clarity of roles and responsibilities.

• Support executive reporting with clear, concise project documentation.

Requirements:

• 3+ years of experience in project/launch management, product marketing, or a related field.

• Strong organizational and cross-functional coordination skills; able to manage multiple concurrent launches.

• Working knowledge of project management best practices; experience with Workfront (or similar) preferred.

• Excellent written and verbal communication skills.

• Bachelor’s degree in Marketing, Business, or a related field [or equivalent experience].

Competencies:

• Influence Others 

• Build Trusting Relationships

• Demonstrate Good Judgement

Shaw benefits include: 

• Medical, dental, and vision insurance 

• Life insurance and disability coverage 

• Tuition reimbursement 

• Employee assistance program 

• Health savings account 

• Paid Time Off 

• Parental Leave 

• 401K and Retirement Plans 

• Product discounts for employees 

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