Business Processes, Policies, and Procedures Consultant - Business Transformation

Job Description

ProSidian Seeks a Business Processes, Policies, and Procedures Consultant - Business Transformation (BT) Initiatives in CONUS - Silver Spring, MD (Plus Work Remotely) to support an engagement for an agency of the US Federal Govt. that regulates clinical investigations of products under its jurisdiction, such as drugs, biological products, and medical devices. 

The ProSidian Engagement Team Members work to support initiatives aimed to align People, Process and Technology of the agency's financial community to be more closely linked with the strategy and vision for protecting the public health of the nation.

Key objectives are to integrate and maintain financial management activities, business processes, and customer service using project management, administration, and change management techniques.

Business Processes, Policies, and Procedures Consultant Candidates shall work to support requirements for Program Support and Business Processes, Policies, and Procedures Initiatives.  This position Provides a road map to change current operations into the “to be” and/or ideal operations; reviews, updates, and verifies processes, policies, and procedures; monitors and reports on compliance; identifies and facilitates improvements for administrative processes; oversee financial aspects of the accountable property. 

Key project workstreams align with BPA Statement Of Work Workstreams: 3.2 - Business Processes, Policies, and Procedures.  The Business Processes, Policies, and Procedures Consultant shall support the regular review of financial related administrative policies and documented procedures to maintain alignment with the mission. Specifically, The Business Processes, Policies, and Procedures Consultant shall review and validate procedures and update administrative policies.

The Business Processes, Policies, and Procedures Consultant shall attend regularly scheduled Change Review Board (CRB) meetings and update end-to-end business processes based upon change requests. The Business Processes, Policies, and Procedures Consultant shall also incorporate new and updated policies and regulations into existing Standard Operating Procedures (SOPs), and shall, where necessary, create new SOPs when the policy change dictates. The Business Processes, Policies, and Procedures Consultant shall maintain SOPs consistent with The Agency policy guidance and audit cycle memos.

The Business Processes, Policies, and Procedures Consultant shall work closely with the Fed. Govt. Agency leadership to develop and implement a SharePoint site and set of procedures for its use. The Business Processes, Policies, and Procedures Consultant shall meet with the CRB team regularly to discuss current and planned activities, discuss issues, and report progress. Representative activities may include but are not limited to:

• Conduct stakeholder analysis to review existing policies and identify if updates or termination of policies are warranted and are compliant with governing policies and regulations.
• Coordination of edits and/or updates for documentation, including descriptions of roles, responsibilities, and workload.
• Define, document, and map new processes including roles and responsibilities.
• Define and document guidelines and operating procedures in detail for module leads, administrative areas, and other work critical to financial management business processes.
• Provides a road map to change current operations into the “to be” and/or ideal operations; reviews, updates, and verifies processes, policies, and procedures.
• Coordinate the review, approval, and distribution of policy updates to the Fed. Govt. Agency community.
• Work with Subject Matter Experts (SMEs) to support key initiatives in defining and documenting desired processes.
• Maintain existing financial business processes, policies, and procedures to be consistent with actual work performed.
• Facilitate workgroups focused on strategic and tactical improvements for financial processes, policies, and procedures.
• Provide organization and administrative support related to issue identification, tracking, and foundational business processes, policies, and procedures.
• Develop issue-resolution, risk migration strategies, and action plans as needed.
• Utilize industry-accepted methodology and tools for improvement of priority financial business processes, such as root-cause analysis, value-stream analysis, and performance metrics.
• Improve business processes, policies, and procedures in the financial and budget area.
• Document the as-is and the to-be for financial processes.
• Perform process assessments to identify and document the gaps and gap level between the as-is and to-be.
• Assist the Fed. Govt. Agency leadership with adopting best practices and innovation from industry and other Government agencies.
• Develop ways to communicate the change (i.e., via newsletters, blogs, and podcasts).
• Oversee financial aspects of accountable property (i.e., may be required to collaborate with the Division of Accounting on accountable property tasks).
• Recommend process measure identification and implementation techniques that will assure effective outcomes for transformed business processes.
• Support the discussions and resolution of cross-agency financial management issues to ensure the efficiency and effectiveness of financial management across the Fed. Govt. Agency.

The Business Processes, Policies, and Procedures Consultant shall document policies for processes that are currently not governed by a Staff Manual Guide (SMG) policy as detailed below:

• Review all financial and budget policies.
• Develop processes for creating, updating, and retiring financial policies.
• For policies approaching the last update of two years, notify policy owners to review content and make any updates. Support administrative staff and operational coordinators in guiding policy owners through the process for new, updated, and/or retired policies.
• Submit new and updated policies to the Chief Financial Officer (CFO) Council.
• Support the Policy Council through the CRB process.

#TechnicalCrossCuttingJobs #BusinessTransformation

Qualifications

The Business Processes, Policies, and Procedures Consultant - Business Transformation (BT) Initiatives shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/PowerPoint) and related tools and technology required for the position. 

Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined.

The Business Processes, Policies, and Procedures Consultant shall be classified under the Labor Categories and Experience of a Federal Senior Management Analyst with professional qualifications that include A minimum of 4 years of relevant work experience. Senior Management Analysts hold a bachelor’s degree and will provide a combination of the following:

• Demonstrated capabilities supporting a wide variety of process improvement, data analyses, and client service delivery.
• Provides support in the areas of analysis, design and development, and the implementation of management, organizational and business improvement processes.
• Demonstrated experience supporting project tasks.
• Undertakes studies and analyses to identify areas for productivity improvements.
• Strong Writing and Verbal Communications Skills.

This work will be performed primarily in CONUS - Silver Spring, MD (Plus Work Remotely)

TRAVEL:  Travel as coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations. 

LOCATION:  Work shall be conducted at the CONUS - Silver Spring, MD (Plus Work Remotely)

• U.S.  Citizenship Required
• Excellent oral and written communication skills
• Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)
• All ProSidian staff must be determined eligible for a “Facility Access Authorization” (also referred to as an “Employment Authorization”) by the USG’s designated Security Office.

Additional Information

CORE COMPETENCIES

• Teamwork – ability to foster teamwork collaboratively as a participant, and effectively as a team leader
• Leadership – the ability to guide and lead colleagues on projects and initiatives
• Business Acumen – understanding and insight into how organizations perform, including business processes, data, systems, and people
• Communication – ability to effectively communicate to stakeholders of all levels orally and in writing
• Motivation – persistent in pursuit of quality and optimal client and company solutions
• Agility – ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
• Judgment – exercises prudence and insight in the decision-making process while mindful of other stakeholders and long-term ramifications
• Organization – the ability to manage projects and actions, and prioritize tasks