Convention & Events Sales Manager

Job Description

• Organizing and executing sales call programs; visiting existing and potential clients in order to generate demand, collect inquiries, and increase business volume.
• Developing in-depth knowledge of competitors’ products and market conditions to identify opportunities and maximize hotel revenue.
• Planning, coordinating, training, and supporting relevant teams across departments to ensure the required service standards are delivered in line with segment expectations.
• Handle inquiries for meetings, conferences, weddings, social events, and group bookings from initial contact through contract signing.
• Develop and maintain strong relationships with corporate clients, agencies, and event planners.
• Prepare proposals, contracts, and quotations tailored to clients' needs.
• Conduct site inspections and hotel presentations for prospective clients.
• Coordinate with Operations, Food & Beverage, Front Office, Housekeeping, and other departments to ensure successful event execution.
• Monitor event details and ensure all client requirements are communicated accurately to operational teams.
• Identify new business opportunities and actively participate in sales activities to generate revenue.
• Negotiate rates and contractual terms while maintaining profitability.
• Maintain accurate records in the hotel's CRM and sales systems.
• Prepare sales reports, forecasts, and market analysis.
• Attend networking events, trade shows, and client meetings to promote the hotel.
• Ensure a high level of guest satisfaction before, during, and after each event.

Qualifications

• Bachelor's degree in hospitality management, Business Administration, Tourism, or a related field.
• Minimum 5 years of experience in Convention & Events, Catering Sales, or Hotel Sales.
• Strong knowledge of meetings, conferences, banquets, and event operations.
• Excellent communication, negotiation, and presentation skills.
• Customer-oriented with strong relationship-building abilities.
• Ability to manage multiple projects simultaneously while meeting deadlines.
• Strong organizational and problem-solving skills.
• Excellent command of written and spoken English; additional languages are an asset.
• Proficiency in Microsoft Office applications; experience with hotel sales systems and CRM platforms is preferred.
• Flexible to work evenings, weekends, and holidays when business requires.
• Ability to work independently and collaboratively in a fast-paced environment.

Additional Information