Full-Time

Director of Systems Operations

Posted on 5/15/2024

Awardco

Awardco

201-500 employees

Employee recognition and rewards platform


Senior, Expert

Orem, UT, USA

Required Skills
Communications
Salesforce
JIRA
Requirements
  • Bachelor's or Master's degree in Computer Science, Information Systems, or a related field.
  • 8+ years of experience in systems operations, with at least 5 years in a leadership role.
  • Proven track record of building and maintaining scalable system architectures, optimizing system integrations, and driving cost savings through technology consolidation and simplification.
  • Strong understanding of user experience design principles, system permissions and security, and data tracking and analysis techniques.
  • Experience with a variety of systems and technologies, including Salesforce, CPQ, Ironclad, and Jira systems.
  • Excellent leadership, communication, and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels of the organization.
  • Demonstrated ability to lead and mentor a team of systems professionals, driving a culture of excellence, collaboration, and innovation.
  • Highly analytical mindset with the ability to translate business requirements into technical solutions and drive continuous improvement initiatives.
Responsibilities
  • Develop and implement a comprehensive systems operations strategy to build a scalable system architecture and ensure seamless integration of systems.
  • Identify opportunities to save costs by consolidating, simplifying, and removing software from the tech stack where necessary, while maintaining system functionality and performance.
  • Create user-friendly experiences within our systems, focusing on intuitive design, ease of navigation, and efficient workflows.
  • Control permissions and security across all systems, implementing measures to safeguard sensitive information and prevent unauthorized access.
  • Engineer ecosystems that facilitate data tracking, monitoring, and analysis, enabling informed decision-making and strategic insights.
  • Build and mentor a high-performing systems operations team, providing leadership, guidance, and support to drive team performance and professional growth.
  • Execute on system build outs for various projects and departments, ensuring alignment with business requirements and objectives.
  • Collaborate with cross-functional teams to define system requirements, identify key metrics, and develop solutions to optimize system performance and efficiency.
  • Drive continuous improvement initiatives to enhance system reliability, scalability, and maintainability, leveraging automation and emerging technologies where appropriate.

Awardco provides an all-in-one employee rewards and recognition solution, utilizing automation to streamline service anniversaries, birthdays, and onboarding, and offering a platform with millions of rewards and a robust reward network. The platform is the exclusive employee recognition and total rewards partner with Amazon Business, delivering premium-level features at an affordable price and zero markups.

Company Stage

Series A

Total Funding

$72.8M

Headquarters

Lindon, Utah

Founded

2015

Growth & Insights
Headcount

6 month growth

9%

1 year growth

15%

2 year growth

13%