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Conduent

BPO and digital solutions provider

Senior Solution Architect - Finance & Accounting

Pre-Sales Solution EngineeringConfirmed live in the last 24 hours
Full-timeRemote in USARemote

About the Job

Requirements

  • A bachelor's degree in Accounting, Finance, Business Administration, or a related field is required.
  • At least 8 years of experience in Finance and Accounting operations, consulting, outsourcing, shared services, or business process services is required.
  • At least 3 years of experience designing solutions for Finance and Accounting outsourcing, managed services, or shared services organizations is required.
  • Experience supporting large-scale RFP responses and competitive pursuits is required.
  • A strong understanding of Finance and Accounting process areas and operating models is required.
  • Experience building staffing, productivity, and financial models using benchmark data is required.
  • Advanced Microsoft Excel and PowerPoint skills are required.
  • Strong business writing and executive presentation skills are required.

Responsibilities

  • Design end-to-end Finance and Accounting service delivery solutions across Source to Pay, Order to Cash, and Record to Report.
  • Assess client requirements and translate them into scalable operating models.
  • Develop service delivery strategies using onshore, nearshore, offshore, and hybrid delivery models.
  • Design organizational structures, staffing models, governance frameworks, and service management models.
  • Identify process improvement and automation opportunities using workflow, artificial intelligence, optical character recognition, robotic process automation, and analytics solutions.
  • Use internal and external benchmark data to establish productivity assumptions, staffing estimates, cost models, performance targets, and service level commitments.
  • Analyze transaction volumes, handling times, complexity factors, and operating metrics.
  • Develop capacity models and forecasts to support deal pricing and business cases.
  • Recommend best practices based on leading Finance and Accounting operations.
  • Lead the Finance and Accounting solution response for RFPs, RFIs, and client pursuits.
  • Develop solution narratives, executive summaries, staffing approaches, transition methodologies, and service delivery models.
  • Collaborate with pricing teams to create cost models and commercial recommendations.
  • Support proposal reviews and ensure alignment between the solution, pricing, and operational assumptions.
  • Participate in client presentations, solution workshops, and due diligence sessions.
  • Facilitate discovery workshops to understand client objectives, pain points, and requirements.
  • Present solution recommendations to executive stakeholders.
  • Respond to client questions about operating models, transformation opportunities, staffing, governance, and delivery capabilities.
  • Serve as a trusted advisor throughout the sales lifecycle.
  • Develop transition and implementation approaches for new engagements.
  • Assess transition risks and mitigation strategies.
  • Define governance, reporting, and continuous improvement frameworks.
  • Support the handoff from sales to implementation teams.

Desired Qualifications

  • Experience in business process outsourcing, shared services, consulting, or finance transformation environments is preferred.
  • Knowledge of enterprise resource planning platforms such as SAP or Oracle is preferred.
  • Experience with automation technologies, including robotic process automation, optical character recognition, artificial intelligence, and workflow platforms, is preferred.
  • Familiarity with Six Sigma, Lean, or continuous improvement methodologies is preferred.

About the Company

Conduent

BPO and digital solutions provider

Conduent provides technology-enabled business process outsourcing services across healthcare claims and administration, customer experience management, and human capital solutions. It uses automation and AI to streamline operations, such as healthcare and casualty claims processing, omnichannel customer support, and HR services. This differentiates itself through large-scale delivery (billions of interactions annually, millions of tolling transactions daily) and a focus on combining digital technologies with domain expertise to improve performance, customer experiences, and reduce costs and risks for clients. The goal is to help clients run more efficiently, deliver better service, and support missions across industries.

Company size
10,001+
Company stage
IPO
Headquarters
Florham Park, NJ
Founded
2017

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