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PagerDuty is seeking an Event Marketing Manager to join our diverse, customer-focused team! This role will report directly to the Director of Event Marketing for North America within the Corporate Marketing department. As the Event Marketing Manager, you will be a strategic thinker with excellent project management skills, leading the planning and execution of both PagerDuty hosted and 3rd party sponsored events. You will be responsible for developing our event and trade show strategy to ensure alignment with PagerDuty’s V2MOMs, and have a proven track record of successfully partnering with GTM teams to achieve revenue-based goals through integrated event programs. The ideal candidate will have a strong background in planning and executing large-scale events that contribute to pipeline creation, expand customer acquisition, and grow the PagerDuty brand.

PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tell us that co-located collaboration strengthens connections, drives innovation, and accelerates learning. This role is expected to come into our San Francisco office once per week, so you can thrive in your new role and fully embrace being a Dutonian!

KEY RESPONSIBILITIES:

Develop and implement comprehensive event and trade show strategies aligned with the company’s marketing and business objectives.
Oversee the planning and execution of event programs across both hosted and 3rd party sponsored events, including logistics, vendor management, staffing, and on-site management
Collaborate with cross-functional marketing, sales, and product teams to align on event objectives and create impactful experiences.
Source and manage vendor and agency relationships as it pertain to event planning and execution: vendors, venues, booth partners, design, video, and more
Develop enablement tools and resources to empower Sales and Customer Success teams to hit registration targets and achieve executive meeting goals
Monitor and evaluate event performance against key metrics, collecting and analyzing data to measure success and identify areas for improvement.
Communicate event plans, progress, and outcomes to senior management and key stakeholders.

BASIC QUALIFICATIONS:

At least 7 years of previous experience in a marketing, sales, or customer-facing role within a fast-growing organization
5+ years experience in B2B event management with proven experience leading, project managing, and executing large multi-faceted events
A data-driven approach to decision-making utilizing Salesforce, Tableau, or similar tools

PREFERRED QUALIFICATIONS

Incredible organization and project management skills to manage multiple events tasks, vendors, and stakeholders simultaneously
Clear and effective communication skills to interface with team members, stakeholders, vendors, and attendees.
Ability to build strong cross-functional relationships and rally project teams.
Demonstrated ability to set strategic direction, including evaluation of event performance against key metrics for learnings and optimization
Proficiency in G-Suite, Salesforce, Tableau, Splash, Cvent, Asana, or Monday
Experience managing budgets and forecasting spend
Ability to thrive in a fast-paced, team-oriented environment
Strong negotiation skills and experience managing vendor relationships and contracts

The base salary range for this position is 120,000 - 187,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

Not sure if you qualify?

Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you’re new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.

Where we work

PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible workplace. We also provide ample opportunities for in-person and virtual connection, like team offsites and volunteering events.

How we work

Our values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.

Champion the Customer | Put users first to design great products and experiences.
Run Together | Build strong teams that amplify our impact on users.
Take the Lead | Disrupt and invent to be the first choice for users.
Ack + Own | Take ownership and action to deliver more efficiently to users.
Bring Your Self | Bring your best self to build empathy and trust with users.

What we offer

One way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site.

Your package may include:

Competitive salary
Comprehensive benefits package from day one
Flexible work arrangements
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO
Company equity*
ESPP (Employee Stock Purchase Program)*
Retirement or pension plan*
Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
HibernationDuty - an annual company paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge
Paid volunteer time off - 20 hours per year
Company-wide hack weeks
Mental wellness programs

*Eligibility may vary by role, region, and tenure

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation. Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust. More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.

Led by CEO Jennifer Tejada, PagerDuty’s Board of Directors is 50% female and 62% URP representation. We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time.

PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.

Go behind-the-scenes on our careers site and @pagerduty on Instagram.

Additional Information

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email [email protected] and we will work with you to meet your accessibility needs.

PagerDuty uses the E-Verify employment verification program.

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