Full-Time

Store Manager

Battersea

Confirmed live in the last 24 hours

Reformation

Reformation

501-1,000 employees

Sustainable women's clothing and accessories

Consumer Goods

Senior

Hammersmith, London, UK

Required Skills
Sales
Requirements
  • Minimum of 5 years Retail Experience required.
  • Minimum of 4 years Retail Management Experience required.
  • Experience working with a sales or retail organization and/or operationally intensive business.
  • Ability to work in a fast-paced, cross-functional team environment setting.
  • Strong interpersonal skills and the ability to interact effectively with diverse personalities
  • The drive to take on new challenges with the self-motivation for continuous personal and team development
  • The ability to set clear objectives and inspire the team to reach their highest potential
  • Ability to set the standard for operational efficiency, adhering to processes and systems to maximize team and business results, and identifying opportunities for improvement
  • The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes
  • A proactive and entrepreneurial sense of urgency and ability to prioritize important work
  • A keen eye for identifying and evaluating new business opportunities
  • Understanding of Retail Labor Laws
  • GSuite experience a plus
Responsibilities
  • Measure and monitor sales performance to improve business performance when needed
  • Ownership of operational execution of store to achieve revenue targets while balancing budget and expenses
  • Understand business drivers and opportunities to build solutions
  • Consistently meet and exceed store sales goals
  • Deliver an excellent customer experience through a customer-first mindset
  • Lead the sales floor and build loyal client relationships
  • Assist customers and provide in-the-moment coaching for continuous improvement
  • Achieve payroll goals while having the right people in the right place at the right time
  • Deliver and maintain extraordinary customer experience NPS scores
  • Uphold consistent inventory accuracy and controls in-store
  • Contribute to Loss Prevention and own training for the store team
  • Ensure facility maintenance, presentation, and organization
  • Lead merchandising presentation and concept standards
  • Provide real-time and weekly feedback on product and sales performance
  • Train support staff in visual and digital merchandising
  • Manage the day-to-day performance of the retail teams
  • Hire, train, and develop the store team
  • Provide performance feedback for growth and results
  • Own Reviews/Development Plans/Disciplinary Action and Corrective Action for the team

Reformation is a prominent player in the sustainable fashion industry, operating out of Los Angeles with a dedication to using eco-friendly materials and processes. The company's establishment of the first sustainable factory in the city and its commitment to transparency in environmental impact make it a pioneering workplace. These efforts align with a mission-focused culture, prioritizing both ecological sustainability and innovative design, thereby offering a dynamic work environment for those passionate about making a positive impact on the fashion industry.

Company Stage

Series B

Total Funding

$37M

Headquarters

Vernon, California

Founded

2009

Growth & Insights
Headcount

6 month growth

-2%

1 year growth

40%

2 year growth

86%