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MedStar Health

Not-for-profit health system delivering patient care

Unit Secretary - Float-PRN

Clinical Support & Patient AdministrationPosted on Nov 13
Full-timeWashington, DC, USA$20.52 - $30.88 /hrIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • Up to one year of technical or other specialized training, such as a unit secretary training program, may be required.
  • Six to twelve months of hospital or clerical experience demonstrating working familiarity with typing or computer keyboarding and medical terminology is required.
  • The ability to read and write, and knowledge of grammar and arithmetic including fractions and decimals, are required.
  • The role may require using standard office or medical equipment; preparing, comparing, or checking reports, records, and related data; and basic use of formulas, charts, and tables and knowledge of their application.

Responsibilities

  • Greet patients, visitors, and physicians and provide appropriate assistance.
  • Answer incoming telephone calls to the unit, including STAT calls, and relay information as appropriate.
  • Respond to or relay patient call system requests and other alarms as needed; respond to the standard Telemetry phone when applicable and relay messages; use the brown phone during outages; page doctors and other disciplines as needed; and monitor and respond to ingress and egress requests for units with locked access controls.
  • Facilitate and prepare for MedConnect downtime, fax orders to the pharmacy and other appropriate areas such as dietary and radiology, transcribe orders to the Kardex, prepare the MAR, and ensure MedConnect downtime forms are complete and ready.
  • Enter or update unit charges in the computer as applicable, including laboratory tests and dietary orders, and fax physician paper orders to the pharmacy as needed.
  • Perform basic troubleshooting of equipment such as printers and copiers, and report and follow up with BioMed or an outside company for repair needs.
  • Initiate and complete clerical functions regarding patient admission, discharge, and transfer, coordinating with the resource nurse and patients’ primary nurses accordingly.
  • Initiate and follow up on requests such as work orders for engineering, electrical, carpentry, and IT needs.
  • File hard copies such as face sheets and paper orders in the appropriate patient medical chart; thin patient medical charts; prepare new charts; and facilitate the transfer of discharged patients’ charts to Health Information Management.
  • Monitor unit supply and equipment inventory levels, order supplies, complete appropriate logs, maintain applicable unit device inventories, check appropriate unit par items such as oxygen tanks and chair alarms, and manage the Logi-D supply system.
  • Use unit secretary electronic systems including MedConnect, the Nurse Call system, Teletracking, PeopleSoft, and Office Depot. In MedConnect, enter or add non-clinical orders such as equipment and medical supplies, identify new orders for review and alert the nurse, and run reports on quality indicators. In the Nurse Call system, enter patient-nurse and PCT assignments, ensure staff are logged in, answer consoles and relay messages, check associates’ work phones each shift and assign them to staff, and update assignments as needed. In Teletracking, check assignments and admissions or transfers, relay updates to the resource nurse as needed, and enter bed, transport, and item requests. Use PeopleSoft and Office Depot to order unit supply needs for supervisor approval.
  • Cross-cover other nursing units and provide a report to the oncoming Unit Secretary or nursing associates at the end of the assigned shift, coordinating with the resource nurse of the cross-covering unit.
  • Maintain a clean, organized, and efficient work station; distribute patient mail, messages, and flowers; and coordinate clearing unit hallways, including beds for pickup and commodes to the dirty room, and call DES as needed.
  • Assist with orientation and training of new unit secretaries to the unit as directed.
  • Maintain daily census and nursing assignment boards or information sheets, and post and update assignment boards for physicians, APPs, respiratory therapists, IV therapists, and other ancillary associates.

About the Company

MedStar Health

Not-for-profit health system delivering patient care

MedStar Health is a not-for-profit health system serving Maryland and the Washington, D.C. region, with hospitals, ambulatory and urgent care centers, and a health research institute. It delivers medical care through a network of facilities and care teams, supported by ongoing education and research to inform everyday practice. It stands out through its Georgetown University academic partnership, large regional network, and emphasis on patient experience, education, and research. Its goal is to improve regional health by providing high-quality medical care and advancing medicine through education and clinical excellence.

Company size
10,001+
Company stage
Grant
Total funding
$29M
Headquarters
Columbia, MD
Founded
1999

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