Full-Time
Sr. UX Designer
Confirmed live in the last 24 hours
SheerID
51-200 employees
Identity marketing and eligibility verification platform
Senior, Expert
Remote in USA
- 5+ years experience in user experience and product design in a B2B2C or B2C SaaS software company.
- Strong communication skills and demonstrated success presenting in a clear and compelling manner to cross-functional stakeholders.
- Strong interpersonal skills, ability to quickly build rapport and establish credibility, thrives in collaborative work.
- Detail-oriented, with strong organization and process skills, and ability to manage multiple projects simultaneously under time constraints.
- Strong visual and interaction design skills.
- Strong design portfolio (with examples of work on web and mobile apps).
- Expertise in usability design.
- Be self-directed but also collaborative.
- Keen problem-solving and organizational abilities.
- Creativity and attention to detail.
- Experience with key graphic design, wireframing, and collaboration tools, such as Figma, UXPin, Adobe, Invisisionapp, Proto.io, Zeplin, Photoshop, Illustrator and Canva.
- Lead UX Initiatives: Drive the evolution of SheerID’s user experience strategy, ensuring alignment with our mission and customer needs.
- Customer-Centric Design: Conduct ongoing user research and customer discovery to deeply understand the customer journey, identify pain points, and uncover opportunities for improvement.
- Cross-Functional Collaboration: Work closely with product managers, engineers, and data scientists to design, test, and implement innovative UX solutions.
- Advocate for Privacy: Uphold SheerID’s privacy-first principles, ensuring that our UX designs reflect our commitment to minimal data usage and strong privacy protections.
- Lead and join continuous discovery conversations with customers, users and internal stakeholders.
- Participate on development teams as needed, collaborating with the product manager and tech lead to design and test solutions.
- Create wireframes, storyboards, sitemaps and screen flows for new products and features.
- Create product prototypes at various levels of fidelity.
- Map (and keep up to date) the customer and user journey, and effectively communicate it to the organization.
- Develop personas and usage scenarios.
- Conduct usability testing as needed.
- Design challenges include: implementing new features, improving existing ones and enhancing the look and cohesiveness of the entire experience.
- Develop and maintain a UX roadmap to share with product and engineering leadership to use in planning for and implementing the vision.
- Serve as a UX thought leader in the organization.
- Delegate as appropriate to SheerID’s visual designer on contract, for final design polish.
SheerID specializes in identity marketing by helping businesses verify the eligibility of specific consumer groups, known as "tribes," such as military personnel, students, teachers, nurses, first responders, seniors, and young adults. The company provides a platform that allows brands to offer personalized promotions and discounts to these verified groups. SheerID connects to a global network of 9,000 authoritative data sources, enabling instant verification of a consumer's eligibility for offers, which helps businesses ensure their promotions reach the right audience. This targeted approach not only increases customer acquisition and loyalty but also reduces the risk of fraud. SheerID's advanced fraud protection features ensure that only legitimate members of the targeted tribes benefit from the offers, balancing personalization with privacy. The company's goal is to enhance customer engagement for businesses while safeguarding consumer information.
Company Stage
Series C
Total Funding
$96M
Headquarters
Eugene, Oregon
Founded
2011
6 month growth
↑ 0%1 year growth
↓ -3%2 year growth
↓ -8%
Simplify's Take
What believers are saying
- The appointment of Stephanie Copeland Weber as CEO could bring fresh strategic direction and growth opportunities.
- The launch of a suite of marketing products enhances SheerID's ability to engage high-value communities, potentially increasing customer acquisition and retention.
- Achieving ISO/IEC 27701:2019 certification demonstrates SheerID's commitment to privacy and data security, boosting client trust and market credibility.
What critics are saying
- The competitive landscape in identity marketing and verification is intense, requiring continuous innovation to maintain market position.
- Frequent changes in leadership, such as the recent appointment of a new CFO, could lead to strategic misalignments and operational disruptions.
What makes SheerID unique
- SheerID's focus on identity marketing and verification for specific consumer tribes sets it apart from general marketing platforms.
- The platform's connection to a global network of 9,000 authoritative data sources ensures instant and accurate verification, a significant advantage over competitors.
- SheerID's advanced fraud protection features provide a dual benefit of personalized marketing and fraud prevention, which is a unique selling point.