Full-Time
Sr. UX Designer
Posted on 7/30/2024
SheerID
51-200 employees
Identity marketing and eligibility verification platform
Senior
Remote in USA
- 5+ years experience in user experience and product design in a B2B2C or B2C SaaS software company.
- Strong communication skills and demonstrated success presenting in a clear and compelling manner to cross-functional stakeholders.
- Strong interpersonal skills, ability to quickly build rapport and establish credibility, thrives in collaborative work.
- Detail-oriented, with strong organization and process skills, and ability to manage multiple projects simultaneously under time constraints.
- Strong visual and interaction design skills.
- Strong design portfolio (with examples of work on web and mobile apps).
- Expertise in usability design.
- Be self-directed but also collaborative.
- Keen problem-solving and organizational abilities.
- Creativity and attention to detail.
- Experience with key graphic design, wireframing, and collaboration tools, such as Figma, UXPin, Adobe, Invisisionapp, Proto.io, Zeplin, Photoshop, Illustrator and Canva.
- Lead UX Initiatives: Drive the evolution of SheerID’s user experience strategy, ensuring alignment with our mission and customer needs.
- Customer-Centric Design: Conduct ongoing user research and customer discovery to deeply understand the customer journey, identify pain points, and uncover opportunities for improvement.
- Cross-Functional Collaboration: Work closely with product managers, engineers, and data scientists to design, test, and implement innovative UX solutions.
- Advocate for Privacy: Uphold SheerID’s privacy-first principles, ensuring that our UX designs reflect our commitment to minimal data usage and strong privacy protections.
- Lead and join continuous discovery conversations with customers, users and internal stakeholders.
- Participate on development teams as needed, collaborating with the product manager and tech lead to design and test solutions.
- Create wireframes, storyboards, sitemaps and screen flows for new products and features.
- Create product prototypes at various levels of fidelity.
- Map (and keep up to date) the customer and user journey, and effectively communicate it to the organization.
- Develop personas and usage scenarios.
- Conduct usability testing as needed.
- Design challenges include: implementing new features, improving existing ones and enhancing the look and cohesiveness of the entire experience.
- Develop and maintain a UX roadmap to share with product and engineering leadership to use in planning for and implementing the vision.
- Serve as a UX thought leader in the organization.
- Delegate as appropriate to SheerID’s visual designer on contract, for final design polish.
SheerID specializes in identity marketing by helping businesses verify the eligibility of specific consumer groups, known as "tribes," such as military personnel, students, teachers, nurses, first responders, seniors, and young adults. The company provides a platform that allows brands to offer personalized promotions and discounts to these verified groups. SheerID connects to a global network of 9,000 authoritative data sources, enabling instant verification of a consumer's eligibility for offers, which helps businesses ensure their promotions reach the right audience. This targeted approach increases customer acquisition and loyalty while reducing the risk of fraud. Unlike many competitors, SheerID combines personalized marketing with advanced fraud protection features, ensuring that only legitimate members of the targeted groups benefit from the offers. The goal of SheerID is to enhance customer engagement for businesses while safeguarding consumer privacy.
Company Stage
Growth Equity (Venture Capital)
Total Funding
$92M
Headquarters
Eugene, Oregon
Founded
2011
6 month growth
↓ -2%1 year growth
↓ -5%2 year growth
↓ -8%
Simplify's Take
What believers are saying
- Growing demand for identity verification in e-commerce boosts SheerID's market potential.
- Partnerships with brands like ASICS and T-Mobile enhance SheerID's market reach.
- Increased interest in community marketing supports SheerID's personalized offer strategy.
What critics are saying
- Emerging startups with innovative solutions threaten SheerID's market share.
- Stringent data protection regulations may increase compliance costs for SheerID.
- Economic downturns could reduce client marketing budgets, affecting SheerID's demand.
What makes SheerID unique
- SheerID offers instant verification using a network of 9,000 authoritative data sources.
- The platform targets specific consumer groups with personalized offers, enhancing customer loyalty.
- SheerID's ISO/IEC 27701:2019 certification ensures high standards of data privacy and security.
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