Digital Commerce and Agentic AI Consulting Manager

About S&C Global Network - Agentic Commerce: -  

Accenture Global Network - Agentic Commerce practice help our clients grow their business in entirely new ways. We enable our clients to achieve high performance through insights from data - insights that inform better decisions and help grow their business in entirely new ways through the power of Artificial Intelligence. From strategy to execution, Accenture works with organizations to develop advanced analytic capabilities. This includes everything from accessing and reporting on data to building and deploying predictive models and implementing Generative AI solutions. 

WHAT’S IN IT FOR YOU? 

• As part of our Agentic Commerce practice, you will join a worldwide network of smart and driven colleagues who are pioneers in leveraging cutting-edge AI technologies, including Generative AI. From data to analytics and insights to actions, our forward-thinking consultants provide analytically informed, issue-based insights at scale to help our clients improve outcomes and achieve high performance. 

• Accenture is committed to nurturing your growth and development. You'll have access to training and mentorship from seasoned professionals, empowering you to expand your skill set and stay at the forefront of industry trends. 

• In S&C GN - Agentic Commerce you will understand the importance of sound analytical decision-making, how each task contributes to the overall project objectives, execute projects that contribute directly to business performance improvement and utilize Generative AI to unlock new possibilities. 

What would you do in this role: 

As an AI Manager, you will lead the design, implementation, and adoption of Agentic AI and Generative AI solutions, within agentic commerce ecosystems, combining deep technical expertise with consulting leadership to deliver business transformation. 

• Define and drive enterprise-level data, context, and orchestration strategies for building scalable Agentic AI systems 

• Oversee advanced data integration, governance, and quality initiatives, ensuring reliability of inputs for autonomous workflows, embedding principles of modularity, observability, auditability, resilience, and explainability within enterprise commerce architectures 

• Establish unified commerce data foundations by overseeing advanced data integration, governance, semantic modeling, and quality frameworks across customer, product, transaction, behavioral, and operational datasets. Analyze current-state product data flows to identify gaps, inefficiencies, and improvement opportunities, and guide product data attribute definition, field mapping, and taxonomy documentation. 

• Architect and lead the development of multi-agent solutions, that coordinate predictive models, optimization engines, and LLM-driven reasoning to support complex commercial workflows and dynamic decision processes. 

• Integrate agentic systems into real-world operating environments, enabling real-time inference, decision APIs, and event-driven architectures that support digital platforms, campaign engines, personalization systems, and commerce operations. 

• Establish Governance Models across trust, accuracy, automation, and decision-making, ensuring alignment with client goals. 

• Engage with executives and cross-functional stakeholders, positioning Agentic Commerce as a strategic enabler of innovation and operating model transformation. 

• Create executive-level presentations, demos, and roadmaps, clearly communicating opportunity sizing, implementation pathways, governance considerations, and measurable ROI outcomes. 

• Leverage technical platforms including FastAPI (modular APIs), GCP/AWS/Azure (deployment & orchestration), and Databricks (large-scale workflows) for end-to-end solutioning. 

• Shape internal accelerators, methodologies, and playbooks to scale Agentic Commerce capabilities across client engagements and industry sectors. 

• Lead end-to-end delivery of Agentic Commerce projects, ensuring robust agent orchestration, secure data and tool integration, governance-controlled deployment, and measurable commercial impact. 

Our Ideal Candidate Profile (we welcome applicants who meet most, but not necessarily all, of the following) 

Foundational Skills 

• Bachelor’s or master’s degree in computer science, statistics, business administration, or related field. 

• Agentic AI orchestration, including integration of predictive modeling, optimization, and LLM-driven reasoning within production systems. 

• Hands-on proficiency with Agentic AI frameworks (e.g., LangChain, LlamaIndex, CrewAI, AutoGen, LangGraph). 

• Experience integrating AI systems with enterprise API gateways 

• Strong expertise in prompt design, structured orchestration, multi-agent frameworks, and standardized tool invocation protocols (including schema-driven function execution and interoperability standards such as MCP). 

• Practical experience with FastAPI, GCP/ Azure/ AWS, and Databricks (AI/BI Genie, LLM-as-a -judge, Mosaic AI Gateway) for scalable deployment, modularization, and large-scale modeling workflows. 

• Hands-on experience with LLM evaluation metrics, agent performance monitoring, and observability standards to ensure reliability and decision quality. 

• Solid experience with cloud-native architectures, microservices-based backend systems, CI/CD pipelines, and Kubernetes-based deployments for production-grade AI systems. 

• Progressive experience in large-scale decision engine deployments, with significant consulting or enterprise experience deploying scalable Agentic AI frameworks, including exposure to digital commerce, merchandising, customer analytics, or revenue growth management. 

• Demonstrated experience gathering and documenting requirements, with an understanding of PIM concepts, product data structures, and content lifecycles; experience using platforms such as Salsify, Akeneo, Syndigo, inRiver, or Informatica P360 is preferred. 

• Clear understanding of governance, risk controls, bias monitoring, drift detection, explainability, and compliance frameworks for enterprise AI deployments. 

Soft Skills 

• English proficiency at C1 level or above, with strong written and spoken communication skills. 

• Exceptional communication, executive engagement, and stakeholder management skills. 

• Experience managing consulting projects, including solution architecture, resource planning, delivery governance, and risk management. 

• Strong leadership and mentoring skills, fostering a culture of innovation, learning, and experimentation. 

• Demonstrated learning agility and adaptability, with the ability to quickly build expertise in emerging technologies and respond effectively to changing client needs and priorities. 

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law. 

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About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

Equal Employment Opportunity Statement

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