FormFactor

Produces probe cards and test systems

Field Service Engineer

Equipment Field ServiceConfirmed live in the last 24 hours

Full-timeNo salary listed

About the Job

Requirements

A Bachelor’s degree and at least 5 years of related experience, or a Master’s degree and 3 years of related experience, or a PhD without experience, or equivalent work experience.
Engineer or technician training in mechanical engineering, electrical engineering, automation technology, or a similar field.
Typically, at least 2–4 years of experience in a similar field, ideally in the semiconductor industry.
Detail-oriented work and strong problem-solving skills.
Accuracy, punctuality, good teamwork, and interpersonal skills.
Good verbal and written communication skills in German and English.
Good knowledge of common Microsoft Office applications.
A valid driving license and willingness to travel.

Responsibilities

Support the Wafer Probe System product in the EMEA region.
Install and commission probers and accessories, including final acceptance according to test and acceptance regulations.
Independently perform preventive and corrective maintenance at customer sites in the EMEA service area.
Provide technical training and instruction to customers.
Troubleshoot and repair probers remotely by telephone and at customer sites.
Process and document work orders and service calls promptly according to company guidelines.
Collaborate with other departments to support continuous product improvement.
Participate regularly in qualification measures.
Follow health and safety requirements internally and during customer service calls.

Forming Our Future together

FormFactor, Inc. (NASDAQ: FORM), is a leading provider of essential test and measurement technologies along the full semiconductor product life cycle — from characterization, modeling, reliability, and design de-bug, to qualification and production test. Semiconductor companies rely upon FormFactor’s products and services to accelerate profitability by optimizing device performance and advancing yield knowledge. The company serves customers through its network of facilities in Asia, Europe, and North America.

Rooted in our core values — Focus on the Customer, Ownership & Accountability, Respectfully & Effectively Communicate, and Motivate & Develop People — we foster an environment where diverse perspectives are not only welcomed but celebrated. Everyone can make an impact here. Whether it's improving products, supporting customers, or positively influencing peers and the community, the contributions of our people matter.

Job Description:

Field - Service Engineer (m/f/d)

who performs installations, troubleshooting and repairs at our customers' sites.

In our company, your core responsibilities include:

Supporting our Wafer Probe System product in the EMEA region
Installation & commissioning of probers and accessories, including final acceptance according to test and acceptance regulations
Independent execution of preventive & corrective maintenance at the customer's site in the service area EMEA
Technical training and instruction of customers
Troubleshooting and repair of our probers both as remote / telephone support and at the customer's site
Timely processing and documentation of work orders and service calls according to FormFactor guidelines
Actively collaborate with other FormFactor departments to ensure continuous improvement of products
Regular participation in qualification measures
Adherence to all health and safety requirements both internally and during customer service calls

What you should bring with you:

Engineer or technician in the field of mechanical engineering, electrical engineering, automation technology or similar
At least 2-4 years of experience in a similar field of activity is typically required, ideally in semiconductor industry
Detail-oriented work and strong problem-solving skills
Accuracy, punctuality, good team and interpersonal skills
Good communication skills in German and English both verbally and in writing
Good knowledge of common MS Office applications
Valid driving license and willingness to travel required

Skills:

Electromechanical Engineering, English Language, German Language, Mechanical Engineering, Mechatronics, Optical Metrology, Optics, Optoelectronics

Education & Experience:

Minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work | Required

About the Company

FormFactor

Produces probe cards and test systems

FormFactor provides test and measurement tools for integrated circuits, mainly probe cards and testing systems used across the IC lifecycle. It enables wafer-level testing by connecting devices under test to measurement gear via probe cards, probe stations, analytical probes, and thermal/cryogenic subsystems. The company differentiates itself with a broad, integrated portfolio gained through acquisitions (MicroProbe, Cascade Microtech, FRT, Advantest assets) and a focus on end-to-end wafer testing for DRAM, NAND Flash, SoCs, and high-frequency applications. Its goal is to help semiconductor makers improve device performance and manufacturing yields while speeding time-to-profit by offering reliable, comprehensive test interfaces and measurement systems.

Company size: 1,001-5,000
Company stage: IPO
Headquarters: Livermore, CA
Founded: 1995

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