Operations Assistant

Job Description

Role Purpose

To provide secretarial and administrative support to UK Consultancy team on a daily basis to ensure that their needs and the clients’ needs are met at all times. 

This role will be supporting the Midlands and South Building Consultancy team.

Key Responsibilities

-          An understanding of the teams’ priorities including diary management.  This involves organising travel arrangements, client and internal meetings, lunches and dinners. 

-          Organisation of internal and external events including client entertaining and network events 

-          Creation of Letters and PowerPoint presentations from scratch to a high standard 

-          Preparation of outgoing correspondence and various other document. 

-          Dictation typing, amending, formatting and binding reports 

-          Creating agendas/collating all papers ahead of meetings 

-          Full management of filing/e-filing/archiving 

-          Meet and greet clients, including booking meeting rooms, equipment and organising refreshments as necessary 

-          Communicate with the team, ensuring a high level of awareness of current priorities and whereabouts 

-          Travel and expenses management 

-          Administrative duties for the business’ one team Charity Partner, Shelter in accordance with supporting the Exec Director 

-          Other ad hoc tasks as and when required 

Person Specification/Requirements

-          Prior PA/Secretarial experience 

-          Experience of working with internal/external clients 

-          Ability to work proactively and co-operatively 

-          Ability to prioritise and co-ordinate tasks efficiently ensuring all deadlines are met 

-          Pro-active and enjoys working autonomously and as part of a wider team 

-          Being ‘one step ahead’, i.e knowing where they need to be, when and with the right paperwork 

-          Maintains a positive attitude towards routine tasks 

-          Accurate and exceptional attention to detail 

-          Extremely professional and approachable whilst also being adaptable 

-          Understands and appreciates the importance of using discretion 

-          Team player who deals effectively with colleagues and clients 

-          Excellent IT skills (Word, Excel, MS Outlook & PowerPoint) for the production of high quality documents, reports, correspondence, diary and email management 

-          Excellent communication skills, both verbally and in writing 

Qualifications

Additional Information

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