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Sutter Health

Not-for-profit integrated healthcare network managing hospitals

Department Coordinator Lead

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeOakland, CA, USA$35.96 - $50.34 /hrIn-person

About the Job

Requirements

  • Four years of recent relevant experience.
  • Knowledge of medical terminology, procedures, views, and equipment.
  • Written and verbal communication skills to communicate with team members, supervisors, patients, and other personnel.
  • Time-management and organizational skills, including prioritizing assignments and working within standardized policies and procedures to meet objectives and deadlines.
  • Advanced knowledge of Microsoft Office applications, including Word, Excel, and Outlook, electronic health records, EPIC, and related information systems.
  • Ability to interpret data and instructions presented in written, oral, diagram, or schedule form.
  • Ability to work autonomously and as part of a team, accomplishing multiple tasks in an environment with interruptions.
  • Ability to identify and analyze data to solve problems with little or no precedent.
  • Ability to analyze workflow and processes and propose improvements or solutions to improve team efficiency.
  • Ability to ensure the privacy of patients’ protected health information.
  • Ability to build collaborative relationships with peers and other healthcare providers to achieve departmental and corporate objectives.

Responsibilities

  • Lead, organize, and coordinate clerical and administrative support, including staffing and work assignments of ancillary, nursing, and/or support-services unit secretaries.
  • Direct, implement, and update policies, procedures, and protocols to streamline workflow, improve efficiency, and strengthen unit or department protection and safety measures.
  • Serve as a liaison between administrative support and staff, physicians, patients, families, and other hospital staff.
  • Routinely perform all duties of support and secretarial staff as needed.
  • Adhere to local, state, and federal regulations, codes, policies, and procedures to ensure privacy and safety while delivering optimal patient care.
  • Prioritize and delegate assignments based on experience, procedures, policies, and best practices to achieve objectives and meet deadlines.

About the Company

Sutter Health

Not-for-profit integrated healthcare network managing hospitals

Sutter Health is a not-for-profit, integrated healthcare network serving Northern California. It operates a broad system of medical facilities—including hospitals, outpatient centers, and research institutes—to provide care for everything from routine checkups to complex surgeries. The network uses digital health tools and conducts clinical research to improve patient outcomes, and it reinvests earnings back into community health initiatives, medical research, and facility improvements. Revenue comes from patient services, insurance reimbursements, and government health programs. Its goal is to deliver high-quality, patient-centered care while expanding preventive care and wellness programs to improve long-term community health.

Company size
10,001+
Company stage
Grant
Total funding
$4.2M
Headquarters
Sacramento, CA
Founded
1981

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