Team Leader

At GHD, we don’t just believe in the power of commitment, we live and breathe it every day.

That’s why we pledge to support and empower all our people to make a positive impact—driving change and delivering technology solutions that enable our business and clients to thrive. We’ll help you accelerate your career and empower you with the right technology and training as you lead and innovate. Together with your colleagues, clients, and partners, you’ll make an impact that is felt by all. See where your commitment could take you.

Who are we looking for?

We’re seeking a Team Leader – Cyber Defence Infrastructure and Connectivity to join our Technology team. In this pivotal leadership role, you’ll guide the Platform Connectivity team in delivering optimal enterprise connectivity and defensive foundations technology solutions. Your work will enable the productivity of GHD staff, contribute to enterprise risk mitigation, and support the winning of work from GHD clients.

In this dynamic role you will:

• Direct projects and operational delivery for Platform Connectivity and cyber security services and products, ensuring alignment with GHD’s risk management strategy.
• Oversee cyber protective and traffic-control layers that secure and optimise GHD’s global technology estate.
• Monitor the availability and performance of platform connectivity technologies to minimise outages, system errors, misconfiguration, and cyber threats.
• Provide effective problem-solving and analysis, support escalations, and drive continuous improvement.
• Manage upgrades and planned system outages in accordance with change processes and guidelines; contribute to projects, deployments, and initiatives.
• Play a key role in developing and delivering the Platform Connectivity strategy and business plan across GHD’s enterprise.
• Collaborate with peers and support the effectiveness of the Global Technology team.
• Proactively update your manager on work progress, improvement opportunities, and potential issues.
• Produce professional and quality reports, communications, and presentations as required.
• Build and maintain collaborative and positive relationships with your team, peers, and other IS teams.
• Securely design, implement, and manage GHD ICT systems and services, managing technical risk in accordance with the GHD Risk Management Framework.
• Continually build your knowledge of GHD’s business and technologies, staying up to date on industry and technology trends.

Team Leadership

• Lead and guide your team to foster a high-performing, collaborative, and inclusive team culture.
• Set clear goals and expectations, provide ongoing feedback and development, and effectively manage team issues.
• Facilitate open communication, knowledge sharing, and cross-skilling within your team and with other teams.
• Conduct regular 1:1s, quarterly check-ins, wellbeing checks, and team meetings.
• Manage recruitment and onboarding activities for new team members to support a positive employee experience.

What you will bring to the team:

• Expertise in cyber security technologies (firewalling, VPN/ ZTNA, SASE, cloud edge technology, and related topics).
• Expertise in networks and connectivity technologies (virtual WAN, core routing and switching, wireless, distributed architectures, and related topics).
• Advanced knowledge of Microsoft security technologies, including the Defender product suite.
• Advanced knowledge of vulnerability management and resolutions.
• Highly developed technical problem-solving and analytical skills.
• Strong leadership skills, including remote and cross-cultural leadership.
• Proactive, professional, and collaborative communication style, with the ability to build strong relationships.
• Highly organised, attentive to detail, decisive, self-managing, and motivated.

Experience and Qualifications

• Degree in Computer Science, Information Technology, or related field.
• 5+ years’ experience in a global professional services organisation in a large helpdesk/desktop environment or system administrator role.
• Team leader experience, managing and building high-performance teams.
• Experience in large Microsoft environments supporting enterprise connectivity, including public/private cloud.
• Relevant industry certifications.

Interested? Apply now

GHD is an equal opportunity employer, and we want everyone to be able to fully participate in our recruitment process. We value a diverse workforce and an inclusive culture. We encourage applications from Aboriginal and Torres Strait Islander peoples and people of all identities.

GHD embraces hybrid work arrangements to create a work environment focused on well-being, flexibility, and productivity where our people can thrive. This supports the diverse needs of our workforce while balancing the benefits of remote working with the value of face-to-face collaboration in the office.

We respectfully ask that no agency resumes be presented at this stage.

#LI-JW1
#LI-Hybrid