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Pluxee

Global employee benefits and engagement platform

Key Account Manager

Account ManagementConfirmed live in the last 24 hours
Full-timeParis, FranceNo salary listed

About the Job

Requirements

  • More than five years of experience managing and retaining a strategic key-account portfolio.
  • Ability to build account strategies and commercial action plans.
  • Strong experience in complex negotiations, contract renewals, and protecting revenue.
  • Ability to manage commercial performance, including CRM, reporting, forecasting, profitability, and key performance indicators.
  • Knowledge of the employee benefits market and human resources considerations.
  • Commercial leadership, results orientation, client-value focus, and economic performance awareness.
  • Rigor and foresight in managing a complex portfolio, autonomy, initiative, and decision-making ability in demanding environments.
  • Active listening, empathy, and ease in engaging with decision-makers.

Responsibilities

  • Build account strategies based on a detailed understanding of clients’ needs, organizations, and decision-making cycles.
  • Manage strategic commercial relationships with decision-makers and operational contacts.
  • Establish follow-up routines, performance reviews, and shared action plans.
  • Develop employee-benefit solutions with companies and public-sector organizations.
  • Increase profitability and realize the full potential of assigned contracts.
  • Identify and convert new opportunities through upselling, cross-selling, and the broader Pluxee offering.
  • Design and lead tailored action plans for each strategic client.
  • Coordinate internal expertise across sales, marketing, operations, finance, customer service, and group entities.
  • Anticipate churn risks and contract deadlines.
  • Prepare renewals, renegotiations, and responses to consultations to secure long-term client relationships.
  • Monitor market and competitor developments in the employee benefits sector.
  • Identify emerging employer needs and developments that may affect client relationships.

Desired Qualifications

  • Advanced proficiency with Salesforce or equivalent tools.
  • Ability to activate Pluxee’s broader offering with existing clients.
  • Interest in market, competitor, and regulatory monitoring.
  • Ability to analyze and prioritize strategic issues.

About the Company

Pluxee

Global employee benefits and engagement platform

Pluxee is a global employee benefits and engagement partner offering a broad catalog of 250+ products across 28 countries, enabling employers to give staff access to perks ranging from restaurant meals to culture experiences and gift vouchers. Its platform combines decades of benefits experience with a modern digital approach to deliver personalised, flexible options for employees. The product works as an employer-facing benefits portfolio and admin platform: employers curate and administer benefit options, while employees access and redeem the chosen perks from the catalog via a unified interface. Pluxee differentiates itself through its large international footprint, extensive catalog, and the blend of 45+ years of experience with a nimble digital brand to provide customised, meaningful experiences. Its goal is to shape the future of employee benefits and engagement by helping people make the most of everyday moments and shared experiences.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
Not listed

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