We are Rokt, a hyper-growth ecommerce leader. We enable companies to unlock value by making each transaction relevant at the moment that matters most, when customers are buying. Together, Rokt’s AI-based relevance Platform and scaled ecommerce network powers billions of transactions. In December 2022, Rokt’s valuation increased to $2.4 billion USD, allowing us to expand rapidly across 15 countries.

The Rokt engineering team builds best-in-class ecommerce technology that provides personalized and relevant experiences for customers globally and empowers marketers with sophisticated, AI-driven tooling to better understand consumers. Our bespoke platform handles millions of transactions per day and considers billions of data points which give engineers the opportunity to build technology at scale, collaborate across teams and gain exposure to a wide range of technology.

At Rokt, we practice transparency in career paths and compensation. 

At Rokt, we believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is possible.

We are looking for a Senior MLOps Engineer

Compensation: $215,000 - $270,000 salary, employee equity plan grant & world class benefits.

As a Machine Learning Engineer (MLE) focusing on MLOps, you will maintain and scale our TensorFlow and Kubeflow-based machine learning pipeline, enhancing its reliability and efficiency. In this role, you will optimize deployment processes to reduce setup time and boost pipeline scalability to support throughput as we scale. Working directly with ML engineers, software engineers, and infrastructure teams, you will form cross-functional units to automate workflows, monitor model performance, and address real-time issues. Leverage your expert software engineering skills and comprehensive understanding of the machine learning lifecycle to drive the seamless integration and ongoing enhancement of our AI solutions, ensuring robust performance in production environments.

About the Role

Enhance ML Pipeline Efficiency: Directly improve the robustness, scalability, and performance of our TensorFlow and Kubeflow pipelines. Focus on optimizing model training and serving processes, minimizing downtime, and automating routine tasks to increase operational efficiency.

Drive Platform Scaling & Innovation: Take a leadership role in expanding our ML platform’s capacity to manage larger data volumes and more complex models. Research and integrate cutting-edge technologies, develop scalable architectures, and elevate system performance and efficiency through continuous enhancements.

Establish MLOps Excellence: Design and implement robust MLOps frameworks that streamline the integration, continuous deployment, and monitoring of ML models. Set up comprehensive CI/CD pipelines, automate testing, and create monitoring tools to proactively track model performance and detect issues.

Foster Cross-Functional Collaboration: Partner with data scientists, software engineers, and product teams to transform business requirements into scalable and dependable machine learning solutions. Bridge the gap between model development and deployment, ensuring models are production-ready and align with performance standards.

Overcome Production Challenges: Proactively monitor, troubleshoot, and resolve issues affecting model performance, data pipeline integrity, and system efficiency. Identify root causes and implement strategic solutions to ensure the ongoing stability and performance of our ML infrastructure.

About You:

• Educational and Technical Foundation: Bachelor’s degree in Computer Science or a related technical field, or equivalent practical experience. You should have solid experience in maintaining and scaling machine learning pipelines using TensorFlow and Kubeflow.
• Advanced MLOps Proficiency: At least 3 years of experience in ML Engineering, with expertise in deploying models and managing ML workflows, and familiarity with MLflow, TFX, or Airflow.
• Strategic Problem Solver with Collaborative Spirit: Excel at solving complex problems at scale and have a proven ability to work effectively within collaborative fast-paced, cross-functional teams. You’re adept at communicating technical concepts across various stakeholder groups, ensuring alignment and understanding.
• Innovative Tech Enthusiast with Cloud Expertise: Your proactive approach drives you to continually seek improvements in ML development and deployment processes. You have a strong knowledge of cloud platforms, particularly AWS, and experience with containerization tools like Docker and Kubernetes.

About Rokt’stars:

As a mission-driven, hyper-growth community of curious explorers, our ambition is to unlock the full potential in ecommerce and beyond. Our bias for action means we are not afraid to quickly venture into uncharted territories, take risks or challenge the status quo; in doing so we either win or learn. We work together as one aligned team never letting egos get in the way of brilliant ideas. We value diversity, transparency and smart humble people who enjoy building a disruptive business together. We pride ourselves on being a force for good as we make the world better. 

About The Benefits:

We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves, and offering a great list of perks and benefits to go with it:

• Accelerate your career. We offer roadmaps to leadership and an annual $5000 training allowance
• Become a shareholder. Every Rokt’star gets equity in the company
• Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us! 
• Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance for your entire family! 
• Dog-friendly office 
• Extra leave (bonus annual leave, sabbatical leave etc.) 
• Work with the greatest talent in town
• See the world! We have offices in New York, Seattle, Sydney, Calgary, Toronto, Tokyo and London

We believe we’re better together. We love spending time together and are in the office most days (teams are in the office 4 days per week). We also get that you need to balance your life and your commitments so you have the flexibility to manage your own hours and can spend up to a week of every quarter working from anywhere.

If this sounds like a role you’d enjoy, apply here and you’ll hear from our recruiting team.