Newfold Digital
Provides customized web presence solutions
Account Management Manager
About the job
- A Bachelor's degree in Business Administration, Marketing, Communications, or a related field is required.
- At least 7 years of experience in account management, client success, or a similar client-facing role, including at least 3 years in a leadership or managerial capacity.
- A proven track record of managing and growing key client accounts in a business-to-business software-as-a-service or technology environment is required.
- Strong understanding of web hosting, domain registration, digital marketing, or related online services is required.
- Strong communication, negotiation, and presentation skills, including the ability to clearly and persuasively articulate complex solutions, are required.
- Demonstrated ability to build and maintain relationships with diverse stakeholders at all levels is required.
- Strong analytical and problem-solving skills with a data-driven approach to account management are required.
- Ability to work independently and as part of a team in a fast-paced, dynamic environment is required.
- Proficiency in customer relationship management software, such as Salesforce, and Microsoft Office Suite is required.
- Lead, mentor, and manage a team of Account Managers, fostering their professional development and ensuring team objectives are met.
- Develop and execute strategic account plans to retain and grow a portfolio of key client accounts, focusing on long-term relationships and customer lifetime value.
- Serve as the primary escalation point for client issues and ensure timely and effective resolution while maintaining high levels of client satisfaction.
- Identify opportunities for upselling, cross-selling, and introducing new products or services to existing clients based on their evolving needs.
- Monitor client performance metrics, analyze data, and prepare regular reports on account health, identifying trends and recommending actionable insights.
- Collaborate with Sales, Marketing, Product Development, and Support to ensure seamless client experiences and achieve business goals.
- Negotiate contracts, renewals, and service agreements with clients, ensuring favorable terms for both the client and the company.
- Stay informed about industry trends, the competitive landscape, and client-specific business challenges to provide strategic guidance and solutions.
- Represent the company in client meetings, presentations, and industry events as required.
- An MBA is a plus.
About the company
Newfold Digital helps small-to-medium businesses build and manage their online presence with a broad portfolio of web presence products and personalized support. Customers pick hosting, domains, content management, security, email, and related tools, then assemble a customized package with setup help and ongoing guidance. It stands out by offering a wide product suite paired with highly personalized support and customization, rather than a one-size-fits-all solution. Its goal is to deliver value and tangible results for customers through practical, customized products and hands-on support.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Jacksonville, Florida
Founded
2021
Get referred to Newfold Digital
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Simplify's Take
What believers are saying
- September 2026 Network Solutions launched free Email Marketing, Checkout, and Customers apps.
- November 2025 Bluehost partnered with Oracle Cloud to boost performance and automation.
- Newfold sold Markmonitor in December 2025, sharpening focus on Bluehost and Network Solutions.
What critics are saying
- December 2025 $100 million financing follows leverage stress and tighter lender covenants.
- September 2026 Meta settlement admits domain-abuse exposure and forces process changes.
- TCPA class action against Register.com costs $1.5 million, signaling persistent compliance risk.
What makes Newfold Digital unique
- Bluehost, Network Solutions, and Yoast bundle domains, hosting, SEO, and support.
- Newfold serves about six million customers globally across SMB web-presence brands.
- September 2026 DigiCert integration modernizes certificate infrastructure across massive domain portfolios.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k) Company Match
Tuition Reimbursement
Flexible Work Hours
Remote Work Options
Paid Vacation
Pet Insurance
Education/ Certification Sponsorships
Flexi-leaves
Hybrid Work Options
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 0%2 year growth
↑ 0%Newfold Digital selects DigiCert to modernize digital trust infrastructure for six million customers. Sep 10, 2026, 12:19 ET Partnership brings enterprise-grade digital trust technology to Network Solutions Group and Bluehost Group as hosting providers prepare for shorter certificate lifespans, AI-driven growth, and the transition to post-quantum cryptography JACKSONVILLE, Fla., Sept. 10, 2026 /PRNewswire/ - Newfold Digital, a leading web and commerce technology company serving approximately 6 million customers globally, today announced a new partnership with DigiCert to modernize the SSL/TLS certificate infrastructure supporting its core brands, including those within Network Solutions Group and Bluehost Group. Hosting providers manage certificates across enormous numbers of customer domains, making changes to the digital trust infrastructure especially consequential. With maximum public certificate lifespans shrinking from 398 days to 47 days by 2029, AI driving more automated digital interactions, and the industry preparing for post-quantum cryptography, providers need infrastructure that can scale and adapt without passing that complexity on to customers. DigiCert will serve as Newfold's digital trust technology partner, powering SSL/TLS certificate issuance and fulfillment across the businesses. Trusted by more than 125,000 organizations worldwide, including more than 90% of the Fortune 500, DigiCert brings Newfold an enterprise-grade platform and expertise built to support trust at global scale. "Small businesses deserve a foundation for digital trust backed by the expertise that leading banks and global enterprises rely on," said Sachin Puri, CEO of Bluehost Group and Network Solutions Group. "Trust is fundamental to their reputation and growth. Partnering with DigiCert brings that expertise to our SSL/TLS offerings, helping make online security simpler and more dependable so business owners can focus on serving their customers - not navigating the complexity of changing security standards." Bringing enterprise-grade digital trust to small businesses DigiCert will support standard SSL/TLS certificate offerings across Network Solutions and Bluehost Group brands, including domain validation, organization validation, extended validation, wildcard and multi-domain certificates. "Hosting providers operate trust infrastructure at a scale most small businesses never see and should never have to manage themselves," said Dave Packer, Chief Revenue Officer at DigiCert. "Newfold is taking a forward-looking approach by building on a platform designed to manage shorter certificate lifecycles at scale and adapt as AI and post-quantum cryptography reshape digital trust. Together, we're making enterprise-grade trust more accessible to millions of businesses without adding complexity to their day-to-day operations." The transition is designed to be seamless for customers. Existing certificates will remain in place and continue operating normally until they are renewed or reissued. New certificate purchases, renewals and reissues will be fulfilled through DigiCert going forward. By modernizing its certificate infrastructure now, Newfold is establishing a scalable foundation that can evolve alongside changing digital trust requirements, from more frequent certificate renewals to the growth of AI-driven services and the longer-term transition to post-quantum cryptography. About Newfold Digital Newfold Digital is a leading web and commerce technology company serving around 6 million customers globally. Our portfolio of brands includes: Bluehost, Network Solutions, Crazy Domains, HostGator, Yoast, YITH, and many others. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. Learn more about Newfold Digital at Newfold.com. About DigiCert DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert(R) ONE platform unifies PKI, DNS, and certificate lifecycle management to secure infrastructure, software, devices, messages, and AI content, agents, and models. Learn why more than 125,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today's threats and prepare for a quantum-safe future at www.digicert.com SOURCE Newfold Digital
Newfold Digital raises $100 million from existing investors. Newfold Digital, a rollup of domain name and web hosting companies, announced today that it has raised an additional $100 million of funding. Its existing owners, Clearlake Capital Group, L.P., and Siris Capital Group, provided the funding. The company is due to receive an additional cash infusion upon the completion of the sale of MarkMonitor to Com Laude. In a release, the company said the money would be used to "enhance liquidity, strengthen the Company's capital structure, and fuel long-term strategic plans." It did not specifically mention acquisitions, though there are upcoming opportunities in the space, with both Team Internet and Sedo assets currently being marketed. Newfold Digital has been combining its brands this year, moving both Register.com and Web.com to its Network Solutions platform. It has also consolidated some of its hosting brands under the Bluehost moniker. For domain investors, Newfold Digital also owns NameJet and SnapNames.
Newfold Digital, a web and commerce technology company serving nearly 7 million customers globally, has secured $100 million in new financing from its existing financial sponsors Clearlake Capital Group and Siris Capital Group, along with its lenders. The transaction aims to enhance liquidity and strengthen the company's capital structure. The Jacksonville-based firm will use the funding to support operations and advance growth initiatives, particularly investing in its core brands Bluehost and Network Solutions. CEO Sharon Rowlands said the recapitalisation enables the company to accelerate innovation and deliver AI solutions for customers. The transaction maintains Newfold Digital's existing ownership structure and does not affect current relationships with customers and vendors. The company's portfolio includes brands such as HostGator, Crazy Domains and Yoast.
Com Laude, a London-based corporate domain services provider, acquires Markmonitor from Newfold Digital in a landmark transaction valued at $450 million.
At Just Williams, The Just Williams Sales Academy Ltd partnered with Newfold Digital to deliver a transformative consultancy project designed to unify and empower their growing team.