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TikTok

Short-form video platform with ads

Network Engineer

Network Engineering & AdministrationConfirmed live in the last 24 hours
Full-timeAshburn, VA, USAIn-person

About the Job

Requirements

  • A bachelor's degree in Computer Science, Information Technology, Engineering, or Mathematics, or a related technical field, or equivalent practical experience.
  • At least 2 years of experience in network operations, network support, or network engineering.
  • Good understanding of network protocols, including TCP/IP, DHCP, BGP, OSPF/IS-IS, and MPLS-related technologies.
  • Ability to troubleshoot and resolve network incidents under ambiguity, including timely response during critical outages.

Responsibilities

  • Act as a key engineer responsible for ByteDance's global network incident response and operational stability, including backbone, data center, public cloud, Edge/CDN, and Network GWs.
  • Support day-to-day operations of the Non-CN global network infrastructure and respond to network incidents and emergencies, leading troubleshooting, mitigation, and service restoration during network failures.
  • Partner with the 24/7 NOC team as a second-line (L2) operations engineer, collaborating with engineers across multiple time zones to ensure continuous 24/7 global network operations.
  • Collaborate with network architecture, deployment, and software engineering teams to improve operational tooling, monitoring platforms, and automation systems.
  • Coordinate with ISPs, vendors, and internal engineering teams to diagnose and resolve network issues, conduct post-incident root cause analysis, and drive remediation to prevent recurrence.
  • Support network maintenance and change activities, including operational checks and post-change monitoring.

Desired Qualifications

  • Experience working in large-scale data center networks, cloud infrastructure, OTT platforms, or ISP environments.
  • Experience in incident management, operational process optimization, and network troubleshooting.
  • Experience working with network vendors, ISPs, and service providers.
  • Familiarity with network automation tools or scripting languages such as Python or Shell.

About the Company

TikTok

Short-form video platform with ads

TikTok is a short-form mobile video platform that lets people create, discover, and share quick videos. Users upload vertical clips, edit them with built-in tools, and browse a personalized feed powered by an algorithm that highlights relevant content. Advertisers can use in-feed ads, branded hashtags, and the Business Center to plan and measure campaigns, making it easy for brands to reach a global audience. Its goal is to inspire creativity and bring joy by helping people express themselves and by connecting brands with a wide audience.

Company size
10,001+
Company stage
Grant
Total funding
$740K
Headquarters
Santa Monica, CA
Founded
2016

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