Senior Technical Program Manager Reliability - Product Integrity

Description

Amazon Leo is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Amazon Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.
Product Integrity (PI) organization sets and ensures the customer terminals for Amazon Leo meet the reliability and safety targets. The Senior Technical Program Manager role will be at the forefront of driving Product Integrity initiatives across the customer terminals, working to ensure our systems meet or exceed reliability and safety targets throughout their lifecycle. The role will own critical reliability and safety programs, align cross-functional teams, track progress across multiple inter-connected workstreams, and establish processes that make our reliability and safety assurance repeatable, robust, and efficient.


Key job responsibilities
This Senior Technical Program Manager is a highly visible role across the organization. You will drive alignment across Engineering, Quality, Operations, Safety, Reliability, System Integration, and Product Management teams. We are looking for a highly analytical, resourceful, data-driven, team-oriented individual who can work independently under significant time constraints to meet deadlines. You will have a proven track record in taking on end-to-end ownership of complex technical programs and successfully delivering results in a fast-paced and dynamic environment. This includes owning the end-to-end management and implementation of reliability and safety requirements across Amazon Leo's customer terminals.
• You will own the definition and delivery of reliability and safety programs, including keeping stakeholders informed of status, holding teams accountable to their deliverables, identifying and resolving blocking issues to ensure delivery of robust and reliable systems.
• You will be responsible for understanding complex system architectures and contribute to reliability and safety considerations in large-scale architectural designs. You should be comfortable diving deep into failure modes, reliability analysis, and understanding the mechanisms of multiple complex systems.
• You will own written and verbal communication to senior/executive leadership tracking progress across various product integrity workstreams.
• You will manage new projects end-to-end and ensure our high standards for product integrity are met or exceeded.
Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.


A day in the life
Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.

About the team
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future. In Product Integrity, we set the bar high for reliability and safety, ensuring our systems perform consistently and safely throughout their operational life. We work closely with all engineering teams to build reliability and safety into our designs from day one.
Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space and ground-based systems design and wireless systems.

Basic Qualifications

- 7+ years of technical product or program management experience
- 5+ years of working directly with engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- 7+ years of technical engineering experience
- Experience with reliability analysis tools and methodologies
- EXPORT CONTROL REQUIREMENT: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum

Preferred Qualifications

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
- Experience working in Automotive and/or Aviation Industry

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.