Enterprise Account Manager

Procore Technologies is the leading technology partner for every stage of construction. We empower construction teams to drive efficiency and mitigate risk through actionable AI & data-driven insights. For over 20 years, we have been transforming the industry with purpose-built solutions for construction professionals and we’re looking for talented people to help us build together.

We are looking for an Enterprise Account Manager, Canada to serve as the main point of contact for existing enterprise accounts and maximize customer renewals and expansion. As the Enterprise Account Manager on our Sales Team, you will work closely with Customer Success, sales partners, and Product Solution Specialists to maintain and expand our customer revenue base. Your strengths in consultative account management, executive relationship building, and revenue retention will drive your success.

You will report to the Sr. Manager, Enterprise Sales and will be based remotely in Western Canada.

What You’ll Do

• Serve as the main point of contact for your geographic-based territory by preserving and developing customer relationships, highlighting the value of Procore and its product suite, and deepening customer platform adoption.
• Work cross-functionally with Inside Sales Reps, Product Solution Specialists, and Customer Success Engineers to drive product adoption, ensure customer retention, drive increased spend on existing products (upsell), and lead attachment to new products (cross-sell).
• Research accounts, identify key champions, generate interest, and obtain business requirements.
• Maintain accurate and up-to-date forecasts; provide sales management with reports on sales activities and projects as requested.
• Pursue and increase knowledge of key competitors to ensure that our value proposition is effectively communicated to customers.
• Manage and maintain accurate leads, opportunities, and account information within Salesforce.com.
• Achieve or exceed monthly and quarterly renewal and expansion targets.
• Coordinate internal resources to resolve clients' challenges and execute service agreements.
• Conduct periodic travel for client onsite visits and executive business reviews.

What You Bring

• 8+ years of demonstrated successful software sales or enterprise account management experience, preferably in B2B SaaS.
• BA/BS degree or equivalent practical experience.
• Experience using a consultative, solution-based sales methodology.
• Proven record of success in an inside sales or outside sales-based selling model.
• Demonstrated ability to navigate dynamic sales cycles, manage competing priorities, and build trusted client relationships.
• Demonstrated experience driving post-sale revenue expansion, upsells, and renewals.
• Proficiency with CRM and opportunity management systems, preferably Salesforce.com.
• Proven ability to build, manage, and forecast enterprise pipeline accurately.

Strong-fit Background Might Include

• Enterprise SaaS Account Manager
• Strategic Account Director (Retention & Expansion)
• Customer Growth Manager (Enterprise B2B)
• Construction Technology Account Specialist

Discover our recruiting process and interview tips from our talent acquisition team on our #LifeAtProcore blog.

Additional Information

Base Pay Range:

118,438.50 - 162,852.80 CAD Annual

On Target Earning Range:

236,877.00 - 325,705.60 CAD Annual

This role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.