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speakit

Digital dictation and speech recognition solutions

Finnish Customer Support

Customer SupportConfirmed live in the last 24 hours
Full-timeChania, Greece

About the Job

Requirements

  • Excellent knowledge of Finnish and communication skills in Finnish.
  • Very good command of English at B2 level.
  • Good problem-solving skills.
  • Communication skills.
  • Ability to use Microsoft Windows, Microsoft Office, and internet applications.
  • Operational-level knowledge of logistics, including overland logistics.
  • EU passport required.
  • Relocation to Chania required.

Responsibilities

  • Provide and maintain strong, professional relationships with customers and show empathy.
  • Work effectively as part of a team and develop supportive relationships with colleagues and management.
  • Contact customers and provide solutions to their requests.
  • Deliver high-quality support by providing accurate and complete information using appropriate methods and tools.
  • Manage large volumes of incoming calls and emails.
  • Identify and assess customers’ needs to achieve satisfaction.

About the Company

speakit

Digital dictation and speech recognition solutions

Speak-IT is the UK’s leading Digital Dictation and Speech Recognition specialist, offering bespoke speech-to-text workflow solutions for sectors such as healthcare, legal, and education. Their product approach combines hardware, software, and services to turn spoken words into typed text through customized workflows that fit each industry’s needs. They work with major players in the voice technology field and provide unbiased advice, ongoing support, and hands-on service to ensure smooth implementation and use. Compared with competitors, Speak-IT differentiates itself through its long-standing presence since 1990, strong partnerships, and a focus on practical, personable customer service. The company’s goal is to help organizations improve efficiency and accuracy in documentation by delivering practical, integrated voice technology solutions and expert support.

Company size
1-10
Company stage
Not listed
Total funding
Not listed
Headquarters
United Kingdom
Founded
1990

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