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All Accor

Global hotel management, franchising, loyalty program

Receptionist

Hotel Guest ServicesConfirmed live in the last 24 hours
Full-timeMolins de Rei, Barcelona, SpainNo salary listedIn-person

About the Job

Requirements

  • A customer-service-oriented personality is essential; previous experience in customer service is beneficial.
  • Intermediate professional-level English is required.
  • Experience with Opera or a related system is beneficial.
  • The candidate should be responsible, able to solve problems, polite, and have good communication skills.
  • The candidate should be able to work independently and as part of a team.
  • The candidate should be tolerant and resilient to stress.
  • The candidate should be creative and able to help create personalized experiences for customers.

Responsibilities

  • Greet guests, check them in, respond to requests, and settle accounts while providing exceptional service.
  • Take the initiative to add a personalized experience for guests.
  • Promote the hotel's facilities and seek opportunities to improve guests' stays through sales.

Desired Qualifications

  • Additional languages are advantageous.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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