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Datamark

BPO and contact center services provider

Turkish Language Interpreter

Translation & InterpretationConfirmed live in the last 24 hours
Full-timeMumbai, Maharashtra, India

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Fluency in English and Turkish at C2, C1, or B2 levels is required.
  • Understanding cultural nuances and idiomatic expressions in both languages is required.
  • Strong listening, retention, and note-taking skills are required to maintain high accuracy.
  • Ability to remain neutral and objective during conversations is required.
  • Ability to clarify cultural meanings when needed to avoid miscommunication is required.
  • Strong customer service and communication skills, clear enunciation, and a professional voice are required.
  • Ability to follow client instructions, manage call flow efficiently, and avoid engaging directly with limited-English speakers without client permission is required.
  • Ability to remain calm during calls, including when speakers are upset or incoherent, is required.
  • Punctuality and availability for scheduled shifts are required.
  • Reliable internet access for work is required.
  • Willingness to work rotating shifts, including nights, is required.
  • Foreign nationals must hold an OCI card to apply.

Responsibilities

  • Interpret messages accurately between Turkish and English while preserving clarity, tone, and style and adhering to grammatical and syntactical rules.
  • Deliver strict renditions of conversations, including all details, and handle challenging calls professionally.
  • Perform additional duties as assigned.

About the Company

Datamark

BPO and contact center services provider

DATAMARK provides business process outsourcing and contact center services for large enterprises, including Fortune 500 firms and government agencies. It handles front-office work like omnichannel, multilingual customer care and technical support, plus back-office tasks such as digital mailroom, data capture, document processing, and finance/accounting support, operating 24/7 from centers in the US, Mexico, and India. It differentiates itself with long client relationships, a global delivery network that includes nearshore and offshore options, and proprietary tools like DataScribe that transcribe and summarize calls to boost agent productivity, all guided by Lean Six Sigma process improvements. Its goal is to help clients cut costs, streamline operations, and achieve scalable, reliable, multilingual support.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
El Paso, TX
Founded
Not listed

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