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Ernst & Young

Global professional services: consulting, assurance, tax

Assurance Business Strategy Manager

Business OperationsUpdated on Nov 14
Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaNo salary listedIn-person

About the Job

Requirements

  • A Bachelor's degree and at least 5 years of working experience are required; experience in the Professional Services industry is preferred.
  • Experience in an operations-related, business management, or control function is preferred.
  • Strong people management skills and the ability to work with and manage different stakeholders are required.
  • Attention to detail and the ability to analyze problems, design solutions, and implement them independently are required.
  • The candidate must be self-starting, able to work with limited supervision, juggle conflicting demands, and prioritize work effectively.
  • The candidate must be able to articulate clear and logical messages in writing and speech, with good interpersonal and communication skills.
  • Strong organizational skills and the ability to work across and project-manage multiple initiatives simultaneously are required.
  • The candidate must be able to work in cross-functional teams and liaise with colleagues in business and technical roles.
  • A good command of written and spoken English is required.

Responsibilities

  • Review and monitor key financial and performance measures and KPIs, including TNR, margin, utilisation, and revenue days.
  • Provide regular performance and dashboard reporting with insightful, timely, forward-looking, action-oriented commentary.
  • Drive the yearly planning process and half-year forecast exercise together with the Malaysia Assurance Leader.
  • Drive and monitor compliance in key quality areas to meet internal business requirements, such as milestone reviews.
  • Act as the local project lead for Global and Area centralisation initiatives.
  • Develop and execute strategic and operational initiatives to improve end-to-end business performance.
  • Analyze, articulate, and monitor operational performance issues; investigate anomalies; coordinate with leaders to obtain required information; escalate issues; and assist in providing insight and solutions.
  • Support communications for the Malaysia Assurance Leader by drafting key messages for town halls and preparing management materials, analysis, and narratives for executive or regional leadership meetings, while liaising with EY communications functions.

Desired Qualifications

  • Advanced Excel and PowerPoint skills, including PivotTables, VLOOKUPs, and the ability to manipulate large data sets and identify trends.
  • Data analytics skills, such as Power BI.

About the Company

Ernst & Young

Global professional services: consulting, assurance, tax

EY (Ernst & Young) provides professional services at a global scale, offering consulting, assurance, tax, and transaction advisory services. It serves clients across industries such as technology, media, real estate, hospitality, and construction. Instead of selling a single product, EY works with clients through tailored engagements where cross-disciplinary teams analyze challenges, design strategies, perform audits, help with tax planning, and assist with mergers or divestitures. What sets EY apart is its worldwide reach and integrated service model, industry-specific expertise, and focus on responsible business practices like sustainability, cybersecurity, and workforce flexibility. EY’s goal is to help organizations improve performance, manage risk, and achieve sustainable growth while building a better working world.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Boston, MA
Founded
1991

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