A high school diploma or equivalent (GED) and one to three months of related experience and/or training, or an equivalent combination of education and experience.
A valid Arizona driver's license, a safe driving history, and a clean motor vehicle record for three years.
Must be at least 19 years old for insurability purposes.
Ability to safely operate and drive both automatic and manual automobiles.
Ability to present a positive, professional image.
Self-motivation and a customer-service orientation.
Experience using communications and technology equipment.
Reliable and predictable attendance.
Ability to develop and maintain awareness of occupational hazards and safety precautions, follow safety practices, and recognize hazards.
Ability to frequently walk, sit, stand, bend, use hands to finger, handle, or feel, and talk or hear; perform stooping, kneeling, and crouching; and use close, distance, and peripheral vision, depth perception, and adjust focus.
Ability to stand, walk, run, and periodically lift 25 to 50 pounds throughout a shift.
Ability to work outdoors in varying weather conditions, including high temperatures, and occasional exposure to moving mechanical parts.
Responsibilities
Provide optimal customer service to members and guests, anticipating and fulfilling their needs as assigned.
Greet members and guests promptly upon arrival at the club.
Park and retrieve vehicles, including parking in designated valet areas and retaining vehicle keys.
Help members and guests get in and out of vehicles and assist with their personal belongings.
Provide directions to places throughout the clubhouse and answer questions about club policies and procedures.
Maintain a clean, pressed, and presentable appearance consistent with dress code guidelines.
Maintain a clean work area and a safe working environment, emphasizing employee health and safety.
Assist in training colleagues in proper safety techniques.
Use a radio or headset to communicate proactively with Security, Food and Beverage, and Golf departments about members' and guests' arrivals and departures.
Perform other duties as assigned.
Description
CAREERS AT DESERT HIGHLANDS GOLF CLUB/ASSOCIATION!
Explore all of the employment opportunities available at the premier residential golf community in Scottsdale, Arizona.
Desert Highlands is a private residential golf community that offers only the finest amenities and exceptional service to our exclusive members. Desert Highlands has been recognized as a Five-Star Platinum Club, ranked as #11 in the top 100 Golf Clubs, a Distinguished Emerald Club and one of America's Healthiest Clubs. Our employees are trained to be the finest, service-oriented employees in the Club industry. No matter the position, each employee represents the Club to Members and prospective Members. We are more than just an employer; we are a family serving a family.
Mission: We provide exceptional experiences that instill pride in our community.
Vision: Desert Highlands strives to be recognized as the finest member owned club community in the Nation.
Desert Highlands Association/Golf Club is looking for Full and Part-Time Valet attendants with a hospitality background to join our DH family and Valet team, and make us even more awesome than we already are! Must have a can-do attitude, great customer service, enjoy face to face interactions with members and guests, and likes to smile.
If you are interested in working at one of the most prestigious private golf communities in the Southwest, Desert Highlands may be the team for you!
Primary Purpose:
Provides optimal customer service to Member and Guests. Attempts to anticipate and fulfill customer needs in a variety of responsibilities as assigned. Valet attendants are responsible for greeting members and guests promptly upon arrival at the Club. Valets primary responsibilities include greeting members and guests, parking vehicles, retrieving vehicles, along with answering questions.
Essential Functions:
1. Treats all members, guests, and employees with respect. Maintains friendly appearance; greets Members and Guests by name with a smile.
2. Ensures clothing is clean, pressed, and in good condition and overall attire and appearance meets dress code guidelines.
3. Maintains cleanliness of work area.
4. Park automobiles for members and guests. Help members and guests in and out of automobiles.
5. Parks vehicles (pull keys) in designated valet parking areas and retrieves vehicles on request.
6. Assist members and guests with personal belongings.
7. Provide directions to various places throughout the clubhouse
8. Respond to member/guest inquiries related to Club policies and procedures.
9. Responsible for maintaining a clean and safe working environment, with continual emphasis on promoting employee health and safety. Assists in training colleagues in proper safety techniques.
10. Proactively communicate with other departments (Security, F&B, Golf) in regards to Member and Guests arrival and departure using radio, headset.
11. Perform other duties as assigned.
Requirements
Required Qualifications
· High School Diploma or equivalent (GED). One to three months related experience and/or training; or equivalent combination of education and experience.
· Must have a valid AZ driver's license and a history of safe driving. 3 Year clean MVR.
. Must be 19 years of age for Insurability purposes.
· Must be able to operate and drive safely automatic and manual automobiles.
· Present a positive, professional image.
· Must be self-motivated and customer service oriented.
· Strong interpersonal and communication skills.
· Experience using communications and technology equipment,
· Reliable and predictable attendance.
· Ability to develop and maintain awareness of occupational hazards and safety precautions; skilled in following safety practices and recognizing hazards.
Physical Demands & Work Environment:
· Position is in a busy golf club in a private residential community in N. Scottsdale.
· Must be able to frequently walk, sit, stand, bend, use hands to finger, handle, or feel; and talk or hear, stoop, kneel, crouch, close vision, distance vision, peripheral vision depth perception and ability to adjust focus.
· This role requires standing, walking, running, and lifting 25 to 50 pounds periodically throughout shift.
· The employee is regularly exposed to outside weather conditions including high temperatures.
· The employee is occasionally exposed to moving mechanical parts.
· The noise level in the work environment is usually quiet.