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Phaidra

AI-driven control systems for industrial facilities

Senior AI Controls Solutions Engineer - HVAC Systems

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • 10–15 years of work experience as a controls engineer, programmer, or equivalent.
  • Expertise in HVAC and data center cooling control methodologies and strategies, including knowledge of chiller plant fundamentals, configurations, and sequences of operation.
  • Ability to operate independently as a Solutions Engineer.
  • Understanding of applied thermodynamics for cooling systems, refrigeration systems, and hydronics.
  • Experience designing or programming industrial and commercial control systems and protocols, or strong working knowledge of them, including BACnet and Modbus.
  • Understanding of applications and control strategies for air-side chilled water and direct-expansion cooling systems.
  • Ability to troubleshoot, triage, and analyze issues with control systems and equipment.
  • Proficiency in working with data center operations teams and contributing to solutions for field operations problems and challenges.
  • Experience programming control systems using PLCs, ladder logic, text, or block programming languages.
  • Ability to analyze the performance and viability of engineered solutions.
  • Ability to translate customer-stated and customer-implied needs into coherent documentation for the software development team.
  • Good educational background in one or more related disciplines, such as Mechanical Engineering, Computer Science, Software Engineering, Control Theory, Applied Mathematics, or other engineering and applied science fields.
  • Ability to read and write Python scripts, in collaboration with the software engineering team, to implement Insights and develop tooling.
  • Ability to independently resolve onboarding or support tickets by coordinating with appropriate people or providing direct solutions; deep knowledge of Phaidra’s pipelines to identify and address issues and actively manage risks.
  • Ability to explain complex domain-specific concepts to non-domain experts, and complex AI and machine-learning concepts to customers who are not AI or machine-learning specialists.
  • Ability to own and manage substantial documentation and maintain high standards in documentation and communication.
  • Ability to understand customers and support customer satisfaction.
  • Ability to lead deployment and support of multiple solutions, potentially in parallel.
  • Ability to own project delivery, work as an independent contributor, and coordinate others to accomplish substantial tasks.
  • Ability to mentor peers, delegate within the team, handle project stakeholders, build relationships across departments, and collaborate with the manager on roadmap, backlog, and work planning.
  • Alignment with Phaidra’s values: Agency, Velocity, Craft, and Truth.

Responsibilities

  • Work closely with Technical Program Managers and Data Scientists as the technical expert for Phaidra’s customers, using Phaidra’s platform and tools to put AI into production.
  • Create facility models for ingestion by Phaidra products, working with the Data Science team; create representations in Mort system builder, map tag data, review Insights logic for facility-specific requirements, and assist in analyzing and triaging systems during support.
  • Work with the product team to identify and define product requirements from customer specifications and needs.
  • Collaborate with other AI Controls Solutions Engineers and the Product team to ensure automated tools can scale across thousands of customers.
  • Travel as needed; the role may include 25% travel.

Desired Qualifications

  • Experience rapidly prototyping new technologies and converting them into commercially viable products.
  • Experience building, owning, and operating codebases or services.
  • Experience architecting services within cloud platforms.
  • Experience applying artificial intelligence and machine learning in controls applications.
  • Experience with statistics and analytics.
  • Experience with domain-relevant optimization problems and solutions.
  • Familiarity with markup languages such as XML, JSON, or YAML.

About the Company

Phaidra

AI-driven control systems for industrial facilities

Phaidra develops AI-powered virtual plant operators that help operations teams manage mission-critical facilities, focusing on stability, energy efficiency, and sustainability. The system uses self-learning control that automatically adapts cooling, heating, and energy systems based on facility data, instead of static hard-coded controls. It differentiates itself with deep AI/ML expertise and practical know-how from Trane/Johnson Controls, plus demonstrated results like 40% energy savings at Google's data centers. The goal is to reduce energy consumption, improve resiliency, and deliver ongoing value across data centers, pharmaceuticals, and district energy by deploying and maintaining AI-driven control systems.

Company size
51-200
Company stage
Series B
Total funding
$92.5M
Headquarters
Seattle, WA
Founded
2019

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