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Teleperformance Spain

Customer experience and business services

Lead Prospector - Middle-East, Google Ads Products

Full-Time
€20.8k/mo
Junior
Bachelor's
Barcelona, Spain
HybridHybrid position in Barcelona; relocation package support is available.
Sales & Account ManagementSales Development Representative

About the job

Requirements
  • C2 proficiency in Arabic and C1 proficiency in English.
  • At least 16 months of experience in digital advertising or market research, specifically within the United Kingdom market.
  • A bachelor's degree in Marketing, Business, or a related field.
  • Comfort using spreadsheets to organize data and create simple reports.
  • Experience identifying market patterns and understanding small-business dynamics.
  • Basic familiarity with customer relationship management systems and their functions.
  • Experience using customer relationship management tools to track customer interactions and update records.
  • Familiarity with artificial intelligence tools and willingness to use them to improve productivity.
  • Ability to manage multiple tasks with moderate supervision.
  • Ability to work independently on routine tasks and seek guidance when needed.
  • Ability to understand business goals and support decision-making with basic insights.
  • Ability to identify potential leads using predefined criteria and available data.
  • Ability to apply logical thinking and judgment to prioritize contacts and support sales efforts.
  • General understanding of the Middle East business landscape, including market trends and key sectors.
  • Familiarity with Middle East business practices and etiquette.
  • General knowledge of the Middle East digital marketing ecosystem.
  • Understanding of digital platforms and trends in the Middle East.
  • Basic knowledge of Middle East data privacy regulations, including the General Data Protection Regulation and local regulations.
  • Understanding of relevant business laws and regulations in the Middle East.
Responsibilities
  • Prospect high-quality, policy-compliant leads for internal New Business Sales teams.
  • Assess company potential using provided guidelines and online tools.
  • Conduct eligibility checks using internal tools to ensure prospects are eligible for acquisition.
  • Monitor industry news and trends to support timely prospecting.
  • Understand market seasonality and collaborate with sales programs to plan lead-sourcing areas according to sales-team needs.
  • Deliver an agreed set of leads based on the quarterly target.
  • Provide weekly reporting and analysis of work in a presentable format.
Desired Qualifications
  • Systematically improve organizational processes to enhance efficiency, effectiveness, and quality.
  • Work effectively with others and share ideas and resources to achieve common goals.
  • Exchange information, ideas, and messages through appropriate channels and mediums.
  • Understand and manage one's own emotions and the emotions of others to foster positive relationships.
  • Consider and appreciate diverse perspectives and ideas.
  • Evaluate information and arguments to make informed decisions based on data insights.
  • Approach problems and challenges by finding practical and effective solutions.
  • Apply an entrepreneurial mindset characterized by innovation, creativity, risk-taking, and proactive problem-solving.

About the company

Teleperformance Spain is the Spanish operation of a global customer-experience and business-services company. It delivers customer care, technical support, sales, back-office processing, content-related operations, and other outsourced services for client brands. Multilingual teams support consumers and business customers across phone, messaging, digital, and operational channels. Delivery centers and remote teams are coordinated through workforce management, training, quality, technology, security, and client operations. Roles span customer service, sales, technical support, content operations, team leadership, recruiting, and business support.

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