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Teleperformance Spain

Runs multilingual customer support and sales services

Lead Prospector with Arabic

Sales Development RepresentativePosted on Nov 11
Full-timeBarcelona, Spain€21k - €24k

About the Job

Requirements

  • C2 level of Arabic and C1 level of English are required.
  • At least 16 months of experience in digital advertising or market research, specifically within the UK market.
  • A Bachelor's degree in Marketing, Business, or a related field is required.
  • Comfort using spreadsheets to organize data and create simple reports.
  • Experience identifying market patterns and understanding small-business dynamics.
  • Experience using CRM systems, including tracking customer interactions and updating records.
  • Familiarity with AI tools and willingness to use them to enhance productivity.
  • Understanding of business goals and supporting decision-making with basic insights.
  • Ability to identify potential leads using predefined criteria and available data.
  • Ability to apply logical thinking and judgment to prioritize contacts and support sales efforts.
  • General understanding of the Middle East business landscape, including market trends and key sectors.
  • Familiarity with Middle East business practices and etiquette.
  • General knowledge of the Middle East digital marketing ecosystem, including digital platforms and trends.
  • Basic knowledge of Middle East data privacy regulations, including GDPR and local regulations, and relevant business laws and regulations.
  • Ability to manage multiple tasks with moderate supervision, work independently on routine tasks, and seek guidance when needed.

Responsibilities

  • Prospect high-quality, policy-compliant leads for internal New Business Sales teams.
  • Assess company potential using provided guidelines and online tools.
  • Conduct eligibility checks with internal tools to ensure prospects are eligible for acquisition.
  • Monitor industry news and trends to support timely prospecting.
  • Understand market seasonality and collaborate with sales programs to plan lead-sourcing areas according to sales-team needs.
  • Deliver an agreed set of leads based on quarterly targets.
  • Provide weekly reporting and analysis of work in a presentable format.

Desired Qualifications

  • Systematically improve processes to enhance efficiency, effectiveness, and quality.
  • Work collaboratively by sharing ideas and resources to achieve common goals.
  • Apply critical thinking to evaluate information and make data-informed decisions.
  • Approach challenges with a focus on practical solutions.
  • Use an entrepreneurial mindset characterized by innovation, creativity, risk-taking, and proactive opportunity identification.

About the Company

Teleperformance Spain

Runs multilingual customer support and sales services

Teleperformance Spain, also branded TP Spain, runs outsourced customer support and sales operations for international businesses. Its teams handle customer enquiries, account support, technical questions and business development through telephone, email, chat and other digital channels. Programs include digital advertising sales, advertiser onboarding and customer care for online services, with language-specific teams serving markets beyond Spain. The Spanish operation recruits for office-based, hybrid and remote roles, supported by training, quality management and client operations teams. The Spanish legal entity, Teleperformance España S.A.U., was incorporated in 1989.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Not listed
Founded
1989

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