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IHG

Global hotel company

IT Manager

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Full-timeOmanNo salary listedIn-person

About the Job

Requirements

  • A diploma or vocational certificate in Computer Science, IT, or a related field is required.
  • At least four years of related experience with computer setup and troubleshooting is required.
  • Working knowledge of networks, operating systems, and databases is required.
  • Knowledge of the Payment Card Industry Data Security Standard (PCI DSS) is required.
  • Strong analytical and problem-solving skills are required.
  • Strong communication skills are required.
  • The candidate must be proactive, responsible, hardworking, and able to work under pressure.

Responsibilities

  • Serve as the primary contact for servicing computer hardware, ensuring systems are installed properly and work efficiently, and regularly report to the General Manager, Director of Finance and Business Support, and Area IT Leader.
  • Keep up to date with approved systems and technology, including local area networks (LAN) and point-of-sale (POS) systems.
  • Maintain hardware and software performance and digital and physical security standards, and evaluate vendor proposals.
  • Share expertise with the hotel team by running knowledge-sharing and training sessions.
  • Safeguard the IT infrastructure against cyber threats.

About the Company

IHG

Global hotel company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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