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PENN Entertainment

Operates casinos, racetracks, and online betting

Senior Dealer

Food Service & HospitalityUpdated on Nov 12
Full-timeMorgantown, PA, USAIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Six years of table games experience is required.
  • Fast and accurate cash handling is required.
  • Prior poker experience or successful completion of poker school is required.
  • The candidate must successfully complete a basic math test and pass an audition demonstrating adequate poker skills.
  • The candidate must quickly and accurately perform mathematical computations to determine winners and losers and collect and pay out bets.
  • Good manual dexterity is required to handle chips, cards, and money quickly and accurately.
  • The candidate must have excellent interpersonal skills.
  • The candidate must be able to respond calmly and make rational decisions in stressful situations with coworkers and guests in a fast-paced environment.
  • Excellent verbal and written communication skills are required.
  • The candidate must be able to sit, stand, walk, and move easily around the pit area and property for an entire shift.
  • The candidate must be able to listen and respond to visual and aural cues and have excellent peripheral vision.
  • The candidate must tolerate second-hand smoke, varying noise and temperature levels, illumination, vibration, crowds, and air quality.
  • The candidate must be physically mobile, with or without reasonable accommodations, and able to push, pull, carry, and lift up to 25 pounds, as well as push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance in varying work areas, including confined spaces.

Responsibilities

  • Deal games and conduct table game play while maintaining professionalism and integrity.
  • Ensure gaming activity at the assigned table is conducted according to established rules and regulations, while maintaining acceptable game pace and security to minimize potential theft.
  • Provide customer service to guests to support an enjoyable and memorable experience and encourage return visits.
  • Monitor casino gaming activity in accordance with applicable rules and regulations to support profitability, guest satisfaction, workforce strength, and compliance goals.
  • Encourage staff, set high expectations, and model a positive and professional working environment that supports an entertaining guest experience.

Desired Qualifications

  • Six months of customer service experience is preferred.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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