Tyler Technologies

Builds software and payment tools for governments

Account Representative - ERP Pro

Account ManagementPosted on Nov 10

Full-timeLubbock, TX, USA$65k - $70k /yr

About the Job

Requirements

A bachelor's degree is preferred.
Have 2–5+ years of experience in software sales, account management, or SaaS environments.
Have experience working with existing customer accounts, with a focus on expansion and retention.
Be familiar with CRM systems such as Salesforce or Dynamics.
Have strong presentation and public speaking skills.
Be proficient in Microsoft Office and general PC applications.
Have a valid driver's license and be able to travel 25–50%.

Responsibilities

Develop deep expertise in Tyler ERP Pro solutions and map capabilities to client needs.
Engage clients proactively to uncover opportunities and assess interest in additional products and services.
Communicate product value, features, and outcomes; address questions and remove barriers to purchase.
Follow up on internally generated leads and convert interest into qualified opportunities.
Lead full sales cycles, including discovery, demonstrations, proposals, and contract closure.
Support and contribute to requests for proposal responses as needed.
Travel to client sites, industry events, and user groups to strengthen relationships and drive awareness.
Collaborate with internal teams to support customer success.

Desired Qualifications

Municipal or public sector experience is strongly preferred.

Description

We’re seeking a driven, relationship-focused Account Representative to grow and expand Tyler’s ERP Pro client base. This role is centered on maximizing value within existing customers—helping public sector organizations optimize operations while identifying opportunities to expand Tyler solutions.

You will act as a strategic partner to your clients, combining consultative selling, product expertise, and relationship management to drive measurable outcomes and revenue growth.

Location: Regional (Lubbock) | Travel/Home-Based

Travel: 25-50%

Responsibilities

Develop deep expertise in Tyler ERP Pro solutions and effectively map capabilities to client needs
Proactively engage clients to uncover new opportunities and assess interest in additional products/services
Clearly communicate product value, features, and outcomes; address questions and remove barriers to purchase
Follow up on leads generated internally and convert interest into qualified opportunities
Lead full sales cycles including discovery, demos, proposals, and contract closure
Support and contribute to RFP responses as needed
Travel to client sites, industry events, and user groups to strengthen relationships and drive awareness
Collaborate cross-functionally with internal teams to ensure customer success

Qualifications

Bachelor’s degree (preferred)
2–5+ years in software sales, account management, or SaaS environments
Experience working with existing customer accounts (expansion + retention focus)
Municipal/public sector experience strongly preferred
Familiarity with CRM systems (Salesforce, Dynamics, etc.)
Strong presentation and public speaking skills
Proficiency in Microsoft Office and general PC applications
Valid driver’s license and ability to travel (25–50%)

About the Company

Tyler Technologies

Builds software and payment tools for governments

Tyler Technologies builds software for governments and school districts, linking financial administration, courts, public safety, and services residents use online. Its applications connect agency records so staff can share information, manage cases, collect taxes, and coordinate work across departments. Agencies run the software in the cloud or on their own systems, while residents use related websites to submit forms, file court documents, and make payments. Tyler earns money through software subscriptions, payment transaction fees, maintenance, and implementation services, and was founded in 1966 with headquarters in Plano, Texas, United States.

Company size: 5,001-10,000
Company stage: IPO
Headquarters: Plano, TX
Founded: 1966

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