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Domino's

Global pizza delivery and franchise network

General Manager

Business & StrategyConfirmed live in the last 24 hours
Full-timeAntioch, CA, USANo salary listedIn-person

About the Job

Requirements

  • Log in to RapidHire daily to support hiring.
  • Review feedback from the Director of Operations or District Manager with the management team.
  • Drive with one driver each week at the store and provide feedback to improve efficiency.
  • Work toward answering 90% of calls in fewer than two rings and eliminating calls on hold.
  • Maintain detailed daily notes on free items given away.
  • Keep loads at three minutes or less than two rings.
  • Improve driver and in-store hustle to reduce EDT to 18 minutes.
  • Prioritize team member safety.
  • Hire exceptional, friendly team members.
  • Maintain perfect product in the store.
  • Prepare stores to score well on the EOC.
  • Attend and participate in weekly General Manager meetings.
  • Report incidents promptly to the Director of Operations or District Manager and provide required paperwork to insurance companies.
  • Hire and staff the store to eliminate overtime.

Responsibilities

  • Drive with one driver each week at the store and provide feedback on efficiency and tips.
  • Review SUTUS reports daily and work toward eliminating calls on hold and answering 90% of calls in fewer than two rings.
  • Maintain detailed daily notes on free items given away.
  • Keep loads at three minutes or less than two rings.
  • Improve driver and in-store hustle to reduce EDT to 18 minutes.
  • Ensure team member safety.
  • Provide a daily to-do list to maintain clean, well-maintained restaurants.
  • Maintain product quality in the store.
  • Prepare stores for EOC scoring.
  • Attend and participate in weekly General Manager meetings.
  • Report incidents promptly to the Director of Operations or District Manager and provide necessary paperwork to insurance companies.
  • Hire and staff the store to eliminate overtime.

About the Company

Domino's

Global pizza delivery and franchise network

Domino’s delivers pizza and related items worldwide through a network of franchise stores. Customers place orders online, via app, or in-store; store teams prepare the pizzas and drivers deliver them or customers pick up, with a focus on speed and consistency. Its global franchise system provides broad reach, standardized service, and a strong brand, along with community involvement. Its goal is to be the leading pizza company by delivering great-tasting pizzas quickly and expanding its global footprint while supporting franchisees and communities.

Company size
10,001+
Company stage
IPO
Headquarters
United Kingdom
Founded
1960

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