Smart Care
Maintains and repairs commercial kitchen equipment
Commercial Refrigeration Technician
About the job
- Strong knowledge of refrigeration, electrical, and mechanical systems.
- Ability to diagnose problems using meters, gauges, and other diagnostic equipment.
- EPA Section 608 certification is required.
- Valid driver's license and acceptable driving record.
- Ability to read wiring diagrams and technical manuals.
- Strong troubleshooting and problem-solving skills.
- Ability to work independently with minimal supervision.
- Professional communication and customer-service skills.
- Ability to lift equipment and parts and work in confined spaces, hot or cold environments, and on ladders or lifts.
- Willingness to work flexible hours, including occasional nights, weekends, and emergency calls.
- Install, service, troubleshoot, and repair commercial refrigeration systems and related equipment.
- Diagnose electrical, mechanical, and refrigeration system issues.
- Perform preventive maintenance on refrigeration equipment to minimize downtime and equipment failures.
- Work on walk-in coolers and freezers, reach-in units, ice machines, refrigerated display cases, prep tables, and other commercial refrigeration systems.
- Check refrigerant levels, locate leaks, and perform refrigerant recovery, evacuation, and charging as required.
- Troubleshoot compressors, condensers, evaporators, thermostats, controls, motors, fans, contactors, relays, and other system components.
- Read and interpret wiring diagrams, equipment manuals, and technical documentation.
- Maintain accurate service records, including work performed, parts used, equipment condition, and recommended repairs.
- Communicate professionally with customers and explain equipment problems and recommended solutions.
- Maintain company tools, equipment, service vehicles, and inventory in good working condition.
- Follow all applicable safety procedures, refrigerant regulations, and company policies.
- Respond to emergency service calls and after-hours requests when required.
- Maintain a clean and organized work area.
- Regularly stand, walk, bend, kneel, climb, reach, and work in confined or elevated areas.
- Lift and carry tools, parts, and equipment and work in refrigerated and hot environments.
- Previous experience servicing commercial refrigeration systems.
- Three or more years of commercial refrigeration experience.
- Experience with supermarkets, restaurants, grocery stores, convenience stores, or other commercial facilities.
- HVAC/R certification or technical-school training.
- Experience with electronic refrigeration controls and computerized monitoring systems.
- Experience with ice machines and supermarket refrigeration systems.
About the company
Smart Care Equipment Solutions provides repair and ongoing maintenance for commercial kitchen equipment—cookers, coolers, and coffee machines—across restaurants, hospitals, and schools. Their service model relies on a nationwide network of technicians who perform diagnostics, repairs, preventive maintenance, and routine servicing to keep equipment running smoothly; they act as a one-stop shop for mechanical services in foodservice facilities. The company differentiates itself through its large national footprint and a deliberate strategy of acquiring local service providers to boost service density and coverage, turning a fragmented market into a centralized, scalable platform. The goal is to become the dominant national provider for foodservice equipment repair and maintenance by expanding geographic reach and service capabilities.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
Beaver Creek, Colorado
Founded
1878
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Simplify's Take
What believers are saying
- Sept. 15, 2026, Turbo Tech One adds transparent flat-rate pricing for speed ovens.
- July 23, 2026, Lubatkin and Susanke strengthen finance and people infrastructure.
- Smart Care updated its acquisitions page Sept. 22, 2026, signaling active deal flow.
What critics are saying
- Integrating five Turbo Tech brands by 2027 risks service inconsistency and technician churn.
- Continuous acquisitions strain ERP, pricing, and dispatch across all 50 states.
- If technicians leave, Smart Care's national response advantage collapses against local competitors.
What makes Smart Care unique
- Smart Care services 10,000 equipment types across all 50 states.
- Turbo Tech unifies five coffee and speed-oven brands under one national identity.
- Wind Point-backed roll-up plus leadership hires support dense, multi-service coverage.
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Benefits
Paid Vacation
Company News
Smart Care launches Turbo Tech for speed ovens and coffee equipment, debuts innovative flat rate pricing for speed ovens service. CHICAGO, IL (September 15, 2026) - Smart Care Solutions ("Smart Care(R)"), the nation's leading provider of comprehensive service for hot & cold side foodservice equipment, specialty coffee and beverage, standalone refrigeration, complex rack refrigeration, cold storage, and HVAC, today announced the launch of Turbo Tech(TM), Smart Care's national service brand for speed ovens and coffee equipment that brings together five businesses under one name. As part of the launch, Smart Care introduced Turbo Tech One(TM), its innovative speed oven flat-rate pricing model that gives customers transparent, upfront pricing and greater cost predictability before work begins. Smart Care also will incorporate regional brands Turbo Technicians, EspressoMe, Dutton, Espresso Partners, and VP Coffee under the Turbo Tech name, creating a single nationally recognized brand built to deliver a more consistent customer experience. While Turbo Tech unifies Smart Care's coffee equipment service business, its technicians service both coffee equipment and speed ovens across every vertical industry Smart Care supports. "Our goal is to make coffee equipment service and speed oven support easier and more predictable," Stephanie Bodem, General Manager of Turbo Tech Turbo Tech is powered by Smart Care's own highly trained workforce, providing consistent service quality, accountability and technical expertise across every market. Backed by the industry's largest dedicated coffee equipment and speed oven service organization, Turbo Tech delivers faster, more reliable service with industry-leading first-time fix rates for speed ovens that minimize customer downtime and keep operations running. "Our new model will be game-changing for our customers giving them a meaningful competitive advantage in the market," said Carrie Toth, Smart Care Chief Marketing Officer. "Our transparent flat-rate pricing for speed ovens, will provide upfront transparency and multiple program options for them to choose from." The Turbo Tech network will provide service and support for a broad range of coffee equipment and speed ovens in coffee shops, restaurants, convenience stores, colleges and hospital cafeterias. "Our goal is to make coffee equipment service and speed oven support easier and more predictable," said Stephanie Bodem, General Manager of Turbo Tech. "Historically, our industry service has been highly fragmented, with customers relying on independent technicians. Our unified network of technicians operates from the same playbook, and has the industry's highest first-time fix rates for speed ovens. Furthermore, we have the most inventory of parts on our trucks, giving customers a meaningful advantage in getting equipment fixed quickly and keeping their operations running." About Smart Care Smart Care is the leading provider of comprehensive commercial mechanical services, including standalone refrigeration, HVAC, complex rack refrigeration, hot & cold side foodservice equipment, specialty coffee and beverage. Smart Care's strong reputation and leading customer service is built on the foundation of a high-quality technician base, an unmatched breadth of repair and preventative maintenance services and quick response times. Smart Care operates in all 50 states and is OEM-agnostic with the ability to service more than 10,000 types of equipment for food retail, restaurants, convenience stores, warehouse operators and other institutions. Additional information about Smart Care can be found by visiting www.smartcaresolutions.com. About Wind Point Partners Founded in 1984, Wind Point Partners is a Chicago-based private equity investment firm with approximately $9 billion in assets under management. The firm's Vision. Talent. Transformation.(SM)("VTT") investment strategy focuses on partnering with top-caliber management teams around a clear and exciting plan to invest behind a business to achieve transformational growth and value creation. The firm's Executive Advisor Partner ("EAP") network is comprised of more than 40 senior executives who are closely aligned with Wind Point and contribute across all core aspects of the firm's investment process. Wind Point targets well-positioned middle market businesses within the business services, industrial products and consumer products industries. Since inception, Wind Point has deployed 11 private equity buyout funds in partnership with leading institutional investors around the world, including public pensions, insurance companies, asset managers, endowments, foundations, fund of funds and family offices.
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Smart Care Solutions names new President & Chief Financial Officer and Chief People Officer to accelerate growth and operational performance. CHICAGO-(BUSINESS WIRE)-Smart Care Solutions ("Smart Care"), the nation's leading provider of comprehensive hot & cold side foodservice equipment, specialty coffee and beverage, standalone refrigeration, complex rack refrigeration, cold storage, and HVAC, today announced two senior leadership appointments effective immediately. Veronica Lubatkin has joined as President and Chief Financial Officer, and Jenna Susanke as Chief People Officer, reporting to Chief Executive Officer James Mylett. Ms. Lubatkin brings significant experience scaling complex, multi-location service businesses. Most recently, she served as Chief Financial Officer of RailWorks, the largest rail transportation, construction and maintenance services organization in North America, where she led finance, enterprise risk management and I.T. organization including the ERP implementation across a $1 billion revenue organization. Earlier in her career, she held financial leadership roles in the life sciences industry, including CFO of Par Pharmaceuticals and senior finance positions at Schering-Plough. She started her career in public accounting at Arthur Andersen. "As Smart Care continues to grow both organically and through strategic acquisitions, having the right operational and people infrastructure in place is essential," James Mylett, Smart Care CEO Ms. Susanke joins Smart Care with more than 30 years of human capital leadership across complex, global organizations. Most recently she served as Executive Vice President, Chief People Officer at Veolia North America, a global leader in environmental services. Earlier in her career, she held senior leadership and consulting roles at Philip Morris International, PepsiCo, PricewaterhouseCoopers and Aon building a track record of high-performance cultures, developing talent pipelines, and leading organizations through periods of significant transformation. "As Smart Care continues to grow both organically and through strategic acquisitions, having the right operational and people infrastructure in place is essential," said James Mylett, Smart Care Chief Executive Officer. "Veronica's experience scaling large, multi-service organizations and Jenna's experience in building high-performance cultures will be instrumental as we integrate new business, deepen our customer relationships and strengthen our position as the national leader in foodservice equipment and refrigeration services." About Smart Care. Smart Care is the leading provider of comprehensive hot & cold side foodservice equipment, specialty coffee and beverage, standalone refrigeration, complex rack refrigeration, cold storage and HVAC. Smart Care's strong reputation and leading customer service is built on the foundation of a high-quality technician base, an unmatched breadth of repair and preventative maintenance services and quick response times. Smart Care operates in all 50 states and is OEM-agnostic with the ability to service more than 10,000 types of equipment for food retail, restaurants, convenience stores, warehouse operators and other institutions. Additional information about Smart Care can be found by visiting www.smartcaresolutions.com. About Wind Point Partners. Founded in 1984, Wind Point Partners is a Chicago-based private equity investment firm with approximately $9 billion in assets under management. The firm's Vision, Talent, Transformation ("VTT") investment strategy focuses on partnering with top caliber management teams around a clear and exciting plan to invest behind a business to achieve transformational growth and value creation. The firm's Executive Advisor Partner ("EAP") network is comprised of more than 40 high-caliber executives who are closely aligned with Wind Point and contribute across all aspects of the firm's investment process. Wind Point targets well-positioned middle market businesses within the business services, consumer products and industrial products industries. Since inception, Wind Point has deployed ten private equity buyout funds in partnership with leading institutional investors around the world, including public pensions, insurance companies, endowments, foundations, fund of funds, and family offices. Wind Point targets well-positioned middle market businesses within the business services, consumer products and industrial products industries. Since inception, Wind Point has deployed 10 private equity buyout funds in partnership with leading institutional investors around the world, including public pensions, insurance companies, endowments, foundations, fund of funds and family offices.
Smart Care, a portfolio company of Wind Point Partners (“Wind Point”), is pleased to announce its recent acquisition of Mr. C Refrigeration, Inc. (“Mr. C”), ...
Smart Care acquires Mr. C Refrigeration.