Full-Time
Account Manager
Updated on 9/4/2026
Workwhile
201-500 employees
Connects vetted hourly workers with businesses
Compensation Overview
$100k/yr
Remote in USA
Remote
Bachelor's
 Sales & Account Management (1) |
|---|
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- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager, or relevant role.
- Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level stakeholders.
- Solid experience with customer relationship management software, such as HubSpot or similar, and Google Suite.
- Experience delivering client-focused solutions to customer needs.
- Proven ability to manage multiple account management projects simultaneously while maintaining attention to detail.
- Strong listening, negotiation, and presentation abilities.
- Strong verbal and written communication skills.
- An undergraduate degree.
- Serve as the lead point of contact for all customer account management matters.
- Build and maintain strong, long-lasting client relationships.
- Maintain customer contracts to maximize profits.
- Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.
- Ensure the timely and successful delivery of solutions according to customer needs and objectives.
- Clearly communicate the progress of monthly and quarterly initiatives to internal and external stakeholders.
- Develop new business with existing clients and identify areas of improvement to meet sales quotas.
- Forecast and track key account metrics, including quarterly sales results and annual forecasts.
- Prepare reports on account status.
- Collaborate with the sales team to identify and grow opportunities within the territory.
- Assist with challenging client requests or issue escalations as needed.
- Travel to client locations as needed.
WorkWhile connects businesses that need hourly workers with vetted labor in sectors like warehouse, light industrial, last-mile delivery, event services, food production, and hospitality. The platform uses advanced screening and background checks to verify workers and lets businesses set an hourly rate for each worker, paying only for filled jobs. The system enables flexible staffing, letting companies scale labor up or down as needed. Workers can manage pay, schedules, and preferences via a mobile app, including next-day pay to shorten the typical payday delay. Revenue comes from charging businesses for the labor provided, with no upfront costs, hidden fees, or long-term contracts. The goal is to efficiently match demand for hourly labor with a reliable, vetted workforce while giving both sides flexibility and cost control.
Company Size
201-500
Company Stage
Series B
Total Funding
$39.5M
Headquarters
San Francisco, California
Founded
2019
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Simplify's Take
What believers are saying
- June 2026 WorkWhile Money launched with Highnote, adding instant payouts and cash-flow forecasts.
- June 2026 Mindy's team joined WorkWhile, expanding product engineering and enterprise automation.
- WorkWhile reported 110% growth in nine months, aided by stadium and university staffing.
What critics are saying
- January 2026 San Francisco settlement cost $4.5 million and left post-September-2025 claims unresolved.
- June 2024 classification litigation still threatens WorkWhile's delivery model and Prop 22 defense.
- Regulators reclassifying drivers would collapse WorkWhile's California staffing economics.
What makes Workwhile unique
- WorkWhile serves 1.2 million workers across logistics, hospitality, and light industrial.
- Its AI stack includes Coach, Money, and deployment engineering for workforce automation.
- Certified Professional and real-time pay deepen worker loyalty and employer fill rates.
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Benefits
Health, vision, & dental premiums
Unlimited time off
Referral bonus
WFH expenses
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 1%2 year growth
↑ 3%WorkWhile, an AI-native labour platform, has licensed technology assets from Mindy, an email-first AI agent platform, with Mindy's technical team joining WorkWhile's product and engineering divisions. The transaction aims to scale AI-native agents across labour-intensive sectors and optimise operational automation for human resources, operations and middle management. Mindy, founded in 2023 and backed by Sequoia Capital and Founders Fund, developed asynchronous AI agents for executive administration and enterprise workflows. Its founding team includes veterans from PayPal and YouTube. WorkWhile is also creating a Frontline Deployment Engineering Team to integrate AI-native workforce automation into enterprise infrastructures. The company, funded by Khosla Ventures and others, serves 1.3 million workers and aims to bring financial stability to 80 million US hourly workers.
WorkWhile, an AI-powered labour platform, has launched WorkWhile Money, an earning management solution for the US hourly workforce. The platform integrates with WorkWhile's existing application, providing workers with tools to manage, project and secure their earnings. WorkWhile Money uses proprietary labour prediction models to forecast workers' future cash flow based on shift availability, skills and historical patterns. The platform features a real-time earnings dashboard and prospective cash flow forecasts, enabling workers to plan based on expected income rather than generalised models used by traditional banks. Built in partnership with Highnote, the service allows workers instant access to earnings after each approved shift. WorkWhile Money works with workers' existing bank accounts, requiring no new accounts or institutional changes. The company plans to expand into savings guidance and additional financial health tools.
WorkWhile, an AI-native labour platform for hourly workforce management, has appointed James Everingham to its board of directors. Everingham is CEO of Guild AI and previously served as vice president of engineering at Meta Devinfra, where he led large-scale infrastructure and AI systems. The appointment comes as WorkWhile expands its AI capabilities, including operational digital twins that simulate workforce conditions, real-world AI models for scheduling and retention, and enterprise governance tools. The platform serves retail, logistics, light industrial and hospitality sectors. WorkWhile combines operational data, automation and simulation tools to improve staffing reliability and workforce planning. The company is backed by Khosla Ventures, Citibank Impact Fund, Reach and Rethink Impact.
WorkWhile, an AI-powered labour platform connecting businesses with hourly workers, has launched WorkWhile Coach, an AI talent agent that assesses worker skills and matches them with job opportunities across multiple companies. The system conducts conversations with workers to identify their experience and capabilities, including skills they may not have considered. Unlike traditional hiring software that filters applicants, Coach aims to uncover workers' abilities and connect them to roles where those skills are valued. The first application will be WorkWhile's Certified Professional Programme for hospitality workers, which evaluates knowledge through interactive assessments rather than relying solely on CVs. Final hiring decisions remain with human managers. WorkWhile reported 110% revenue growth over the past nine months and currently provides staffing for stadiums, convention centres and universities across the United States.
WorkWhile, an AI-powered labour platform, has launched the WorkWhile Certified Professional Programme to verify hospitality workers' practical skills before deployment. The credentialing system uses WorkWhile Coach, an AI talent agent that conducts structured assessments covering food safety protocols and job-specific tasks. The programme addresses hospitality operators' challenges with inconsistent temporary staffing, where industry estimates place the cost of recruiting and training a single employee at roughly $2,700. Certification is integrated into WorkWhile's platform at no additional cost to employers. The programme currently covers five roles: server, line cook, prep cook, bartender and dishwasher. Certified professionals are already working at stadiums, convention centres and university dining halls across the United States. WorkWhile provides the certification through AI-conducted conversations that assess real-world knowledge and capabilities.