Amgen

Makes biotech medicines for serious illnesses

Account Manager/ Specialty Account Manager - Tavneos

Field SalesConfirmed live in the last 24 hours

Full-timeNew York, NY, USA$145.3k - $215k /yr

About the Job

Requirements

For the Account Manager Level 4 role, a bachelor's degree and 3 years of sales experience in the pharmaceutical, biotech, or medical device industry, or hospital sales experience; alternatively, an associate degree and 6 years of such experience, or a high school diploma or GED and 8 years of such experience.
For the Specialty Account Manager Level 5 role, a doctorate degree and 2 years of collective account management, sales, and commercial experience; alternatively, a master's degree and 6 years, a bachelor's degree and 8 years, or an associate degree and 10 years of such collective experience.
Ability to engage patients, caregivers, health care professionals, case managers, nurses, infusion centers, and other partners across hospital, clinic, and other settings of care.
Ability to collaborate across corporate functions, including Medical Science Liaisons, thought-leader liaisons, Field Access Team, and supporting sales teams.
Ability to build long-term relationships with stakeholders and senior decision-makers and maintain networks that advance business partnerships and customer relationships.
Ability to build disease awareness beyond specialists, including with patients and general practitioners.
Ability to identify drivers and barriers and coordinate pull-through initiatives across field teams.
Ability to provide actionable field intelligence and recommendations to the home office.
Ability to partner closely with Market Access Team Account Executives in shared accounts.
Ability to promote Tavneos within approved labeling and in accordance with industry-specific and corporate legal and regulatory guidelines.
Ability to understand customer needs and develop strong customer relationships.
Ability to advise customers and staff regarding payer policies and processes, including eligibility and benefit verification, prior authorization, and appeals or denials.
Ability to use marketing resources to develop customer relationships and confidence in prescribing Amgen medications for appropriate patients.
Ability to communicate territory activity accurately and in a timely manner, provide feedback to sales and commercial leadership, marketing colleagues, and other internal departments, complete training and administrative duties, manage an assigned promotional budget, attend medical congresses and society meetings as needed, and ensure timely patient access through patient services and savings programs.

Responsibilities

Complete commercial activities for the assigned geography and establish customer relationships to drive demand for Tavneos in approved patients.
Conduct live and virtual customer engagements and access customers in clinic or hospital settings while also engaging through digital channels.
Own product performance at the territory level as a disease-category expert and product champion, provide account-management support, and apply local business and marketplace knowledge to assess stakeholders and future trends.
Develop a comprehensive territory business plan to achieve and exceed annual goals established by commercial leadership.
Create referral networks to existing centers of excellence and establish new treatment centers of excellence to channel patients to treatment.
Identify drivers and barriers and coordinate pull-through initiatives across field teams.
Provide actionable field intelligence and recommendations to the Amgen home office.
Partner with Market Access Team Account Executives in shared accounts.
Promote Tavneos within approved labeling in a comprehensive, fair, and ethical manner consistent with industry-specific and corporate legal and regulatory guidelines.
Serve as a resource and consultant to customers and staff regarding payer policies and processes, including eligibility and benefit verification, prior authorization, and appeals or denials.
Use marketing resources to maintain and develop customer relationships and grow customer confidence in prescribing Amgen medications for appropriate patients.
Communicate territory activity accurately and on time as directed by management, and provide feedback to sales and commercial leadership, marketing colleagues, and other internal departments about changing conditions.
Complete required training classes and administrative duties accurately and on time.
Manage efforts within the assigned promotional budget.
Attend medical congresses and society meetings as needed.
Ensure timely patient access through patient services and savings programs.

Desired Qualifications

Prior experience in rheumatology, nephrology, or the rare disease space.
A consistent track record of creating access in managed markets.
Working knowledge of the geography, including existing relationships with key customers.
Prior experience developing and implementing critical initiatives with cross-functional business units to enable access and demand creation in key accounts.
Prior experience working with Medical Science Liaisons, HOPE Medical Science Liaisons, medical platform or policy development, and opinion-leader engagement.
Communication and presentation skills, including experience with executive-level audiences.
Negotiation skills.
Analytical skills and business acumen.
Demonstrated ability to take initiative, bring energy and enthusiasm, and work in teams.

Career Category

Sales

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Account Manager/Specialty Account Manager – Tavneos

Live

What you will do

Let’s do this. Let’s change the world. We are seeking an Account Manager/Specialty Account Manager to complete commercial activities for the assigned geography and establish relationships with customers to drive demand for Tavneos (avacopan) in approved patients. Tavneos is indicated as an adjunctive treatment of adult patients with severe active anti-neutrophil cytoplasmic autoantibody (ANCA)-associated vasculitis (granulomatosis with polyangiitis [GPA] and microscopic polyangiitis [MPA]) in combination with standard therapy including glucocorticoids.

This role is field based and will require gaining access to customers in a clinic OR hospital setting while also enhancing your ability to engage through digital channels.

The RD AM/SAM will be responsible for product performance at a territory level, expected to be a disease category expert, a product champion, provide account management support, and exhibit business knowledge of the local landscape to assess key stakeholders plus future trends within the marketplace.

Responsibilities include:

Proficiency in both live and virtual customer engagements
Develop a comprehensive and effective territory business plan aimed at achieving and exceeding annual goals established by commercial leadership
Ability to engage all partners around patient ecosystem – caregivers, HCPs, case managers, nurses, infusion centers, etc. in multiple settings of care-Hospital, Clinic, etc.
Able to effectively collaborate across all corporate functions-MSLs, TLLs, Field Access Team, supporting sales teams, etc.
Channel patients to treatment: Crafting referral networks to both existing centers of excellence, as well as, setting up new treatment CoEs.
Building long-term relationships across multiple stakeholders and senior decision-makers, both inside and outside of Amgen, and sustaining extensive and rich networks to advance business partnerships and deep customer relationships.
Ability to build broader disease awareness beyond the expert (i.e., with patients, GPs)
Identifies drivers/barriers and coordinates pull-through initiatives across field teams
Provides actionable field intelligence and recommendations to Amgen home office
Partners closely with Market Access Team Account Executives in shared accounts.
Promote Tavneos within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines
Develop strong customer relationships by better understanding the customer’s needs
Serves as a resource/consultant to customers and staff regarding payer policies and processes (eligibility and benefit verification, prior-authorization and appeals/denials)
Improve use of marketing resources to maintain and develop customer relationships for the purpose of growing the customers’ confidence to prescribe Amgen medications for appropriate patients
Communicates territory activity in an accurate and timely manner as directed by management
Provides feedback to sales and commercial leadership, marketing colleagues, and other internal departments about changing environment and other internal departments
Successfully completes all training classes
Completes administrative duties in an accurate and timely fashion
Manages efforts within assigned promotional budget
Attends medical congresses and society meetings as needed
Ensures timely access for patients through patient services and savings programs

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The Specialty Account Manager we seek is a motivated professional with these qualifications.

Basic Qualifications (Account Manager – Level 4)

Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR
Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR
High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience

Basic Qualifications (Specialty Account Manager – Level 5)

Doctorate degree & 2 years of collective account management experience, sales, & commercial experience OR
Master’s degree & 6 years of collective account management experience, sales, & commercial experience OR
Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience OR
Associate degree & 10 years of collective account management experience, sales, & commercial experience

Preferred Qualifications:

Prior experience in rheumatology, nephrology, and/or the rare disease space.
Consistent track record of access creation in managed markets
Working knowledge of geography including existing relationships with key customers
Prior experience developing and implementing critical initiatives with cross-functional Business Units that successfully enable access and demand creation in key accounts
Prior experience working with Medical Science Liaisons (MSLs), HOPE MSLs, Medical platform or policy development and opinion leader engagement
Strong communication and presentation skills including experience with executive-level audiences
Excellent negotiation skills
Strong analytical skills/eye for business
Demonstrated ability to take initiative, impart energy and enthusiasm, and work in teams

Thrive

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being. The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is (Account Manager – Level 4) $145,311 - $196,597 (Specialty Account Manager – Level 5) $158,931 - $215,025. In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

careers.amgen.com

Application deadline

Amgen's application deadline is 11/30 for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation

Salary Range

USD - USD

About the Company

Amgen

Makes biotech medicines for serious illnesses

Amgen develops and makes biologic medicines, which are drugs built from proteins and antibodies grown in living cells, for serious conditions such as heart disease, cancer, and bone loss. Its anemia drug Epogen, approved in 1989, became one of the biotechnology industry's first blockbuster medicines. Amgen grows these drugs in large tanks called bioreactors, and its products include the cholesterol drug Repatha, the bone-building drug Evenity, and the severe asthma drug Tezspire. It earns money by selling these medicines, mostly through large drug wholesalers that supply hospitals and pharmacies. Amgen was founded in 1980 and is based in Thousand Oaks, California.

Company size: 10,001+
Company stage: IPO
Headquarters: Thousand Oaks, CA
Founded: 1980

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