Clinical Program Coordinator 2

Summary

Coordinate the day-to-day administrative and clinical scheduling activities of the program.  Provide support to the team to facilitate the achievement of the program’s goals, including efficient staffing, provider support, and operational continuity across service lines.

Primary Responsibilities

• Develop, implement, and maintain comprehensive databases and files related to the CVICU, OB, RAAPS, and PAT service lines, including provider schedules and Epic templates, payroll tracking, and time-off records.

• Maintain program timeline including tracking deadlines and program components, as well as short- and long-term clinical staffing schedules.

• Coordinate and manage scheduling of anesthesia providers (faculty and APPs) and material resources across CVICU, OB, RAAPS, and PAT service lines; track and manage vacation, time away, and coverage needs to ensure appropriate clinical staffing.

• Conduct or coordinate training of QGenda utilization and updates for providers.

• Collect, analyze, and disseminate program data, including staffing, payroll, and scheduling metrics. Provide input on program design.

• Support payroll processes by maintaining accurate provider schedules, tracking time worked, and ensuring alignment with departmental and organizational requirements.

• Report program data and progress to program stakeholders, including updates on clinical scheduling, coverage, and workforce utilization.

• Coordinate and manage program outreach activities including acting as a liaison with clinic managers, clinical leaders, providers, and main campus administrative teams; serve as a primary administrative resource for Non-OR Anesthesia providers.

Knowledge – Skills – Abilities

• Knowledge of technical, business, consultation, project management, and cultural awareness.

• Strong organizational and communication skills, with the ability to manage complex schedules, payroll-related tracking, and serve as a liaison between clinical and administrative teams.

• Customer focus, building trust, communication, critical thinking, and influencing skills.

Qualifications

Appropriate experience may be substituted for education on an equivalent basis.

Minimum Required Education: Bachelor’s degree

Minimum Required Experience: 3 year’s

Preferred Experience: Clinical Operations

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Physical Requirements

Work requires occasionally lifting moderate weight materials, standing, or walking continuously.

Work Environment

Occasional exposure to dust, noise, temperature changes, or contact with water or other liquids. Work is performed in an environmentally controlled environment.

Sensory Acuity

Ability to detect and translate speech or other communication required. May occasionally require the ability to distinguish colors and perceive relative distances between objects.

Why MCW?

• Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental. Along with Flexible Spending options
• 403B Retirement Package
• Competitive Vacation and Paid Holidays offered
• Tuition Reimbursement
• Paid Parental Leave
• Employee & Family Assistance Program (EFAP)
• Pet Insurance
• On campus Fitness Facility, offering onsite classes
• Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc.

For a brief overview of our benefits see: Benefits Overview

For a full list of positions see: MCW Careers

At MCW all of our endeavors, from our internal operations to our interactions with our partners, are driven by our shared organizational values: Caring – Collaborative – Curiosity – Inclusive – Integrity – Respect. We are committed to fostering an inclusive environment that values diversity in backgrounds, experiences, and perspectives through merit-based processes and in alignment with all applicable laws. We believe that embracing human differences is critical to realize our vision of a healthier world, and we recognize that a healthy and thriving community starts from within. Our values define who we are, what we stand for and how we conduct ourselves at MCW. If you believe in embracing individuality and working together according to these principles to improve health for all, then MCW is the place for you. For more information, please visit our institutional website.

MCW as an Equal Opportunity Employer and Commitment to Non-Discrimination:

The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering an inclusive community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.