H

Halliburton

Global oilfield services provider across lifecycle

Geologist - Customer Success & Support

Full-Time
No salary listed
Mid
Bachelor's
Abingdon, UK
In Person
Customer Experience & SupportCustomer Success

About the job

Requirements
  • A degree in Geoscience, Geology, Geophysics, Earth Sciences, or a related discipline.
  • Experience working within exploration, subsurface, geological, or geoscience-focused environments.
  • Understanding of exploration and subsurface workflows.
  • Experience delivering technical support, user training, or customer-facing services.
  • Strong problem-solving and troubleshooting skills.
  • Ability to communicate effectively with both technical and non-technical audiences.
  • Experience working collaboratively across multidisciplinary teams.
Responsibilities
  • Support onboarding activities for new Neftex customers.
  • Develop and execute adoption plans to increase user engagement and utilisation.
  • Help customers integrate Neftex products into their exploration and subsurface workflows.
  • Identify opportunities to improve customer awareness and use of available capabilities.
  • Promote best practices for workflow implementation and value realisation.
  • Act as the primary point of contact for customer technical enquiries.
  • Investigate and troubleshoot workflow and product usage challenges.
  • Coordinate with Product Specialists and Development teams to resolve customer issues.
  • Provide guidance on recommended workflows and product best practices.
  • Support customers in overcoming barriers to adoption.
  • Deliver onboarding sessions for new users.
  • Conduct refresher training, workshops, and technical demonstrations.
  • Develop and maintain educational materials, workflow examples, and demonstration content.
  • Support internal teams with product knowledge and customer support readiness.
  • Establish and maintain regular customer touchpoints.
  • Monitor customer engagement, satisfaction, and overall health.
  • Conduct adoption reviews and identify areas for improvement.
  • Develop mitigation plans where adoption or engagement risks are identified.
  • Foster long-term customer success and user advocacy.
  • Collect and document customer feedback relating to product functionality, workflows, and content.
  • Act as a liaison between customers and Product Management teams.
  • Communicate customer requirements and enhancement opportunities.
  • Support customer participation in product validation, evaluation, and beta programmes.
  • Contribute to continuous improvement of Neftex products and services.
  • Work closely with Product Management, Research and Development, Technical Sales, Customer Success, and Support teams.
  • Maintain awareness of new product capabilities, releases, and roadmap developments.
  • Help ensure customer-facing teams understand available support resources and adoption programmes.
Desired Qualifications
  • Experience using Neftex products and datasets.
  • Knowledge of regional geology and basin evaluation workflows.
  • Experience supporting Software as a Service, digital geoscience, or data-driven products.
  • Familiarity with customer success, user adoption, or customer engagement programmes.
  • Experience delivering webinars, workshops, or technical training sessions.

About the company

H

Halliburton

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Website

Halliburton provides a global range of services and products for the oil and gas industry across exploration, development, and production. Its offerings include locating hydrocarbons, managing geological data, drilling, well construction and completion, formation evaluation, production optimization, plus consulting and project management. The company differentiates itself with end-to-end, globally scaled capabilities across the entire lifecycle and a focus on sustainability and technology development like Halliburton Labs. Its goal is to help clients maximize resource value, boost operational efficiency, and reduce environmental impact.

Company Size

10,001+

Company Stage

IPO

Headquarters

Houston, Texas

Founded

1919

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Simplify's Take

What believers are saying

  • Q2 2026 revenue hit $5.7 billion; international revenue rose 5% sequentially.
  • Europe/Africa revenue reached $1.0 billion in Q2 2026, driven by Namibia, Egypt, Angola.
  • September 21, 2026 Venezuela MOUs and February 2026 sanctions easing reopen a blocked market.

What critics are saying

  • September 2026 Venezuela MOUs are non-binding; OFAC approvals still gate revenue conversion.
  • Reuters on April 21, 2026 flagged Middle East recovery uncertainty and earnings pressure.
  • Venezuela asset seizures and unpaid-benefits litigation create enduring cash, title, and reputation risk.

What makes Halliburton unique

  • Halliburton bundles drilling, completions, automation, and field management across complex reservoirs.
  • September 15, 2026 Cronos award proves Halliburton wins integrated ultra-deepwater work for Eni.
  • Halliburton's Latin America footprint and existing Venezuela facilities shorten restart timelines versus new entrants.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • Paid Vacation
  • Paid Holidays
  • 401(k) Retirement Plan
  • 401(k) Company Match
  • Family Planning Benefits
  • Employee Job Referral Bonus
  • Employee Stock Purchase Program

Company News

Yahoo Finance
Oct 21st, 2026
Halliburton Q3 revenue hits $5.7B as international growth offsets North America slump

Halliburton reported third-quarter 2026 revenue of $5.7 billion, ahead of expectations, with adjusted operating income of $731 million. International revenue rose 9% year-over-year to $3.5 billion, while North America fell 9% to $2.2 billion as the frac market failed to recover as expected. The company repurchased about $250 million of stock and spent $266 million on capital expenditures. Free cash flow fell from the second quarter, hit by lower collections and inventory build-up tied to its SAP implementation. For the fourth quarter, Halliburton expects flat revenue of about $5.7 billion and earnings per share of $0.62 to $0.64. For 2027, it forecasts mid-single-digit revenue growth and operating margins up about 200 basis points to roughly 15%, helped by cost savings and new contract startups.

Yahoo Finance
Oct 20th, 2026
Halliburton targets mid-single-digit 2027 growth and $500M–$600M profit gain without a frac rebound

Halliburton expects mid-single-digit revenue growth in 2027, it said on its third-quarter earnings call on October 20, 2026. The energy services provider plans this without any recovery in North American hydraulic fracturing. It projects operating margins to rise by 2 percentage points, or 200 basis points, yielding $500 million to $600 million in operating profit. About half of that comes from structural cost cuts and the wind-down of its SAP S/4 software programme. Revenue should end 2026 near $22.5 billion, with about $1 billion more in 2027. International markets are also set to add growth. Halliburton generated revenue in Venezuela in the third quarter across multiple product lines, and chief operating officer Shannon Slocum expects solid growth there.

Yahoo Finance
Oct 20th, 2026
Halliburton targets 200bps margin gain in 2027 as North America revenue falls 9% in Q3

Halliburton said international revenue rose 3% year over year in the third quarter of 2026, while North America revenue fell 9%. The company blamed a softer-than-expected hydraulic fracturing market and downtime while it moved crews to higher-priced contracts. For 2027, management expects mid-single-digit revenue growth and about 200 basis points of operating margin expansion, to roughly 15%. About half should come from structural cost savings, including $120 million to $150 million from its SAP S/4 transition and $100 million to $150 million from operational rightsizing. The company repurchased about $250 million of stock in the quarter. It is on track to add $3 billion in annual revenue by 2028 from four international growth engines. Management also sees Venezuela as a major opportunity, noting that the market was historically a $5 billion business for Halliburton.

Yahoo Finance
Oct 20th, 2026
Halliburton targets 15% operating margin in 2027 after $5.7B third-quarter revenue

Halliburton expects revenue to grow at a mid-single-digit rate in 2027, with operating margin reaching about 15%, up roughly 2 percentage points. Chief executive Jeff Miller said the outlook assumes a flat North American market and needs no recovery in hydraulic fracturing. Third-quarter revenue was $5.7 billion, broadly unchanged from the second quarter. Adjusted earnings per share rose to $0.60 from $0.55, and adjusted net income increased to $501 million from $461 million. Net income fell to $417 million from $534 million, after $107 million in pre-tax charges, mainly for severance and an inventory write-down. North American revenue fell 5% to $2.2 billion, while international revenue rose 3% to $3.5 billion. Free cash flow was $156 million, and the company bought back about $250 million of shares.

Yahoo Finance
Oct 20th, 2026
Halliburton Q3 sales rise 1.8% to $5.70B, beating estimates, as EBITDA misses

Halliburton beat Wall Street's revenue expectations in the third quarter of 2026. Sales rose 1.8% year on year to $5.70 billion, against analyst estimates of $5.59 billion. Adjusted earnings per share were $0.60, 2.6% above the consensus of $0.58. Adjusted EBITDA of $1 billion missed estimates of $1.02 billion, with a margin of 17.5%. Operating margin rose to 10.9% from 6.4% a year earlier. Free cash flow was $156 million, a 2.7% margin, down from 4.1%. Shares rose 4.1% to $34.34 after the results. The oilfield services company has a market capitalisation of $27.48 billion.