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UMI Stone

Inside Sales Representative

Account ExecutiveUpdated on Nov 12
Full-timeStratford, CT, USA$26 - $28In-person

About the Job

Requirements

  • Three to five years of experience or hands-on knowledge in construction-industry product sales.
  • Working knowledge of Microsoft Office and general computer literacy.
  • A valid driver's license and a good driving record.
  • Ability to communicate with people at all levels inside and outside the company.

Responsibilities

  • Provide customers with a positive showroom experience and present products and services.
  • Assist customers on the showroom floor, by phone, and by email, and answer incoming calls.
  • Generate sales across product lines, secure prospective customers, and develop new customer business accounts to increase revenue profitably.
  • Provide customers with information on product specifications, services, pricing, delivery, and installation scheduling.
  • Work with existing customers and focus on designers, remodelers, select builders, and retail customers.
  • Work showroom hours, including Saturdays; a compensatory day off is provided for Saturday hours.
  • Attend required training functions and participate in after-hours events and sponsorships as required.
  • Maintain and clean an assigned showroom area.
  • Collect deposits and balances before delivery and assist with collections as necessary.
  • Assist with inventory as required.
  • Follow up by phone to secure orders and resolve customer issues.
  • Enter orders into the computer system and coordinate with production regarding orders, delivery, and installation.
  • Follow up to ensure customer satisfaction.

About the Company

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