We are Wayfair; we deliver a best-in-class customer experience in the furniture and home space because of people like you, who are driven, determined, collaborative, and thrive in a fast-paced environment. In order to maintain our high level of delivery standards and meet our customer’s needs, the Wayfair Distribution team plays a key role in improving customer satisfaction and driving repeat business. We’ve been busy building a best-in-class logistics network that allows us to delight customers by speeding up deliveries, adding services, and reducing damage using our own physical, asset-based warehouses. We are looking for talented hard-working individuals to join our growing team – your professional home awaits you at Wayfair!

Shift: Tuesday - Saturday, 7:00am  - 3:30pm 

We consider candidates on a rolling basis. Depending on how long the job has been posted, interviews may already be taking place or an offer may have been extended.  However, we always appreciate you expressing interest and your recruiter or your manager will be in touch on next steps towards growing your career.

Transportation Supervisor

What you’ll do:

• Lead a team of Transportation Specialists and monitor KPIs including labor planning, shift allocation, and team efficiency using data to drive and communicate decisions while always working to improve the customer experience
• Organize and conduct necessary training and engagement activities for the staff during initial onboarding and ongoing professional development conversations, addressing performance-based issues as needed
• Drive initiatives and process improvements focused on efficiency to drive business results while partnering across cross-functional teams
• Maintain positive relationships with carriers and monitor their performance, holding regular meetings with carrier managers, and offering creative solutions
• Be a company expert in your focus area while accurately, quickly, and clearly answering questions 
• Be available as a backup exempt leader in the absence of the Terminal Manager, including to open and/or close, based on the Terminal Manager’s direction

What You’ll Need

• Bachelor’s or associate degree or 5+ years working experience in fulfillment or home delivery
• A customer-centric approach to solving supply chain problems
• Comfort using data to improve the accountability and flow of products through a warehouse 
• Strong leadership skills, ability to build and manage teams with a high level of engagement
• Familiarity with Descartes platform and strong time management skills.