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Daimler Truck

Manufactures commercial trucks and buses worldwide

TEM Integration Engineer

Controls & Automation EngineeringUpdated on Nov 13
Full-timePortland, OR, USA$86k - $110k

About the Job

Requirements

  • A Bachelor's degree in Electrical Engineering and 2 to 4 years of experience, or an Associate's degree in Electronics Engineering with 6 years of experience.
  • General truck knowledge.
  • Ability to work independently within guidelines and policies to solve problems of moderate complexity.
  • Ability to provide informal guidance to new team members.
  • Applicants must be legally authorized to work permanently in the United States at the time of application.
  • Final candidate must successfully complete a criminal background check.
  • Final candidate may be required to successfully complete a pre-employment drug screen.

Responsibilities

  • Act as the primary escalation path for resolving Truck Equipment Manufacturers' issues while integrating controls onto DTNA trucks.
  • Contact customers, dealers, and Truck Equipment Manufacturers through email, phone, or online meetings.
  • Use the Salesforce ticketing system to receive support requests, provide responses, and maintain record-keeping systems.
  • Develop custom electrical solutions to meet customer needs using Diagnostic Link, CHEC, and third-party powertrain software.
  • Create and update guides and instructions to support the customer self-service strategy.
  • Escalate questions and issues to engineering subject matter experts.
  • Serve as an expert in the software, troubleshooting tools, and information available to Truck Equipment Manufacturers and dealer technicians.
  • Provide feedback to the software tools groups to improve the customer experience.
  • Provide feedback to engineering to improve current designs and maintain customer focus in future designs.
  • Advise dealers and DTNA sales groups on specifying vocational options to add to truck orders to optimize upfit efficiency during the Truck Equipment Manufacturer's production process.
  • Advocate for Truck Equipment Manufacturers' and customers' application-specific needs within the engineering organization.
  • May lead projects or processes as required.

Desired Qualifications

  • Vocational truck experience in operation and applications.
  • DTNA electronic control systems design experience, including J1939 CAN-based systems.
  • Connections within the DTNA service organization network.
  • DTNA electronic controls and software testing experience.

About the Company

Daimler Truck

Manufactures commercial trucks and buses worldwide

Daimler Truck brings together a wide range of commercial vehicles through brands like Mercedes-Benz, Setra, Freightliner, Western Star, Thomas Built Buses, FUSO, BharatBenz, and RIZON. Its products are purpose-built trucks and buses that move people or freight, with various drivetrains and configurations tailored to different markets. The company stands out by offering a global, multi-brand portfolio under one umbrella, spanning premium trucks to school and coach buses. Its goal is to inform customers and stakeholders about its full product range and ongoing developments across all brands.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Leinfelden-Echterdingen, Germany
Founded
2016

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