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Community Counseling Solutions

Behavioral health and community programs

Residential Associate

Full-TimeUpdated on 10/23/2026
$19.42 - $27.74/hr
Entry
John Day, OR, USA
In Person
Social & Community ServicesResidential & Direct Support

About the job

Requirements
  • A high school diploma or equivalent is required.
  • Must pass the required criminal history background checks and ongoing checks against applicable exclusion lists.
  • Must hold a valid driver's license and personal auto insurance for vehicles used for CCS business, maintaining at least $300,000 bodily injury liability coverage and $100,000 property damage coverage.
  • Must communicate effectively in written and verbal formats.
  • Must be able to bend, stoop, push, and pull on an ongoing basis, and may need to lift and transfer clients using a two-person technique.
  • Must be willing and available to work a flexible schedule, including overtime, weekends, evenings, or overnight awake shifts, depending on community and resident needs.
  • Must complete required training and follow safety, infection-control, confidentiality, and mandatory-reporting procedures.
Responsibilities
  • Provide services and supports that help residents develop or maintain functioning, according to their personal care plans, and work directly with residents to promote recovery.
  • Actively supervise and interact with clients in the community and facility; orient, train, and supervise residents in performing activities safely and independently within their personal care plans.
  • Provide services according to individual service plans and use active listening and empathy when interacting with clients.
  • Transport clients to appointments and activities and provide direct supervision as needed.
  • Administer prescribed medications according to physician orders and agency policies; assist clients with medical appointments and filling prescriptions.
  • Recognize group dynamics and intervene when needed; conduct or facilitate groups oriented to treatment needs.
  • Assist clients with food purchases, meal preparation and cleanup, and household cleaning tasks.
  • Provide skills training and coaching in independent living, self-sufficiency, education, navigating medical services, and community living.
  • Report suspected client-rights violations or abuse, including physical assault, neglect, sexual exploitation, or financial exploitation, under applicable policies and regulations.
  • Transfer residents between wheelchairs, beds, chairs, and toilets using prescribed training and guidelines; push wheelchairs when required.
  • Assist residents with eating, toileting, bathing, hygiene, grooming, cleaning, community access, spending, socialization, recreation, skill acquisition, and self-expression.
  • Participate in inventorying, ordering, or purchasing client program supplies, including food or medications, as assigned.
  • Assess and manage crisis situations, de-escalate clients verbally, and identify and manage risks and aggressive behavior.
  • Maintain clean, sanitary, and safe conditions; report hazards; observe and promptly report behavioral changes to the clinical supervisor.
  • Understand and follow safety procedures, fire drills, evacuation plans, and assigned drills.
  • Document critical incidents, residents’ daily activities, and required services in incident reports, contact logs, and activities-of-daily-living sheets; complete documentation on time under applicable rules and agency policies.
  • Work with Qualified Mental Health Associates to meet facility, staff, and resident needs.
  • Perform work safely and follow infection-control procedures, including handwashing, glove use, and proper disposal of soiled materials.
  • Cooperate respectfully with staff, residents, and visitors; help maintain a safe work environment and comply with health and safety reporting requirements.
  • Perform other duties as assigned.

About the company

C

Community Counseling Solutions

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Community Counseling Solutions is a nonprofit behavioral health and developmental disability provider serving communities across eastern Oregon. Its programs include outpatient therapy, crisis response, psychiatry and medication services, alcohol and drug treatment, gambling treatment, residential care, school-based programs and developmental disability case management. The organization coordinates clinical and community support across multiple rural counties. Its work connects individuals and families with treatment, stabilization and ongoing services through local offices, facilities and partner systems.

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