Compensation Overview

Underwriting is our first line of defense in protecting the company against merchants who are high risk or could damage SpotOn reputationally. The Periodic Review Underwriter’s primary responsibility is managing the risk of the current portfolio to ensure existing merchants continue to meet standards based on risk and underwriting guidelines. They will perform ongoing Periodic Reviews and assessments of credit, financial, reputational and business risks. They will be responsible for evaluating the active portfolio for risk concerns and ensuring that onboarding is informed of new data to optimize processes and evaluation criteria. The Underwriter should also have knowledge of required verification techniques to meet ongoing customer due diligence and AML obligations. We are looking for a diligent, critical thinker, who is detail oriented and demonstrates a high level of professionalism.

You will:

• Perform Period Review assessment and review process. Help build and maintain a periodic review process. Implement risk reviews and utilize scorecards to review active portfolios.
• Lead enhanced due diligence calls with prospective and existing customers to ensure that key risks are fully understood and mitigated
• Work closely with Sales, Account Executives, and Finance to structure changes identified during reviews
• Contribute to the development of risk score cards, credit policies and add structure to processes
• Share insights and expertise with the team; promote accountability for team-level and individual results
• Performing Underwriting/onboarding process for submitted applications. Conduct in-depth risk credit reviews of our high risk deals
• Assist in managing compliance and bank review issues. and confirm completion on pending issues. Coordinate completion of MB Trust issues with MBTrust Team and make sure escalations are handled in a timely manner. Coordinate with FIS for onboarding issues and maintenance on submitted requests
• Review and audit MasterCard Match inquiries. Work with the sales team, merchants, and Acquirers to help resolve disputes and issues regarding MasterCard Match. Create and maintain a scoresheet documenting each resolution
• Ability to communicate effectively and professionally with internal partners and external merchants

Qualifications: 

• 5 years of experience in commercial credit underwriting or related industry
• Training on verification and identity theft prevention techniques
• Familiarity with diverse risk management, verification tools and techniques
• Strong professional communication skills internally and externally; able to work with customers to understand their business and gather information to assess risks
• Data skills and ability to translate findings into interpretable business case
• Intermediate Excel (can perform complex functions) /Sheets required; SQL a plus
• Excellent research skills
• Salesforce and DealHub experience preferred

Benefits:  

At SpotOn, we put people above everything else. We’re known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can’t take care of our clients without taking care of our employees first, and that’s why we invest in you with a competitive benefits package which includes:

• Medical, Dental and Vision Insurance 
• 401k with company match
• RSUs 
• Paid vacation, holiday and sick time 
• Headspace membership for guided meditation and stress relieving tools through the Sequoia App*
• Employee Resource Groups for Diversity and Inclusion, Women, LGBTQIA+, and other communities
• Monthly cell phone and internet stipend
• Unlimited access to virtual audio and visual workouts through the Sequoia App*
• Subscription to Linkedin Learning to expand your knowledge on all kinds of fun topics
• Tuition reimbursement for up to 2k per calendar year to assist with classes of your choice

* for those enrolled in the Anthem plan

Compensation:

• The base pay is $60,000 for this position
• Please note the pay range listed is just one component of a competitive compensation package which includes a company stock plan
• Offers will be reflective of the candidate’s location and experience