Site Manager - Awa
About the job
- A high school diploma is required.
- Property or affordable housing management certification (Tax Credit Certification) is preferred or must be completed within six months of hire.
- At least three years of experience in affordable or supportive housing, with strong knowledge of the San Francisco housing market and geography.
- Preferred experience supervising multi-family housing or five years of experience managing multi-family housing.
- Supervisory experience managing on-site property staff, including maintenance and administrative personnel.
- Knowledge of operating buildings with multiple funding sources, restrictions, qualifications, and certification requirements; Tax Credit and Public Housing Authority experience is a plus.
- Knowledge of federal, state, and local fair housing laws, including San Francisco housing regulations.
- Ability to understand and accurately apply simple and complex mathematical concepts, including arithmetic, fractions, percentages, and ratios.
- Ability to work with numbers, including financial spreadsheets.
- Ability to handle daily responsibilities, crisis situations, multiple tasks, and projects with minimal supervision.
- Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
- Decision-making, interpersonal, and conflict-resolution skills.
- Knowledge of and experience supervising individuals with little or no property management experience.
- A valid, current California driver's license is required.
- A valid phone number is required.
- Manage day-to-day operations of the assigned property and ensure compliance with HomeRise policies and housing regulations.
- Oversee lease agreements, including Housing Quality Inspections, rent calculations, subsidy tracking, and tenant certifications.
- Coordinate with the Maintenance Supervisor to promptly address repairs, preventive maintenance, and work orders.
- Build supportive, professional relationships with residents to promote housing retention and satisfaction.
- Address resident concerns, mediate conflicts, and enforce house rules and lease terms.
- Work with resident services staff to provide resources and reduce barriers to stability.
- Supervise the Maintenance Supervisor, Assistant Site Manager, and Desk Clerks, ensuring high performance and adherence to job expectations.
- Provide training, mentorship, and professional development opportunities for staff.
- Conduct regular team meetings to align on operational priorities and address challenges.
- Prepare and submit accurate monthly, quarterly, and annual reports, including occupancy, demographic, and subsidy data.
- Manage rent collection and subsidy payment requests in compliance with funding agency requirements.
- Maintain organized records of leasing and maintenance activities.
- Work with the Maintenance Supervisor to implement and monitor preventive maintenance plans.
- Ensure the property is well-maintained and address physical deficiencies promptly.
- Monitor the maintenance team's performance and adherence to safety procedures.
- Serve as the primary on-call contact for building and resident emergencies outside scheduled hours.
- Collaborate with the Regional Property Director to refine emergency response protocols and procedures.
- Experience supervising multi-family housing or five years of experience managing multi-family housing.
- Experience operating buildings with multiple funding sources, restrictions, qualifications, and certification requirements, particularly Tax Credit and Public Housing Authority experience.
- Property or affordable housing management certification (Tax Credit Certification), or completion within six months of hire.
About the company
HomeRise provides supportive housing to people experiencing homelessness, pairing a safe home with on-site and community-based services such as mental health support, job training, and advocacy. Residents gain stable housing and access to customized support that helps them maintain housing long-term, with outcomes showing 98% of past and present residents remain housed. The organization achieves impact by offering a continuum of care: housing plus wraparound services, plus policy advocacy to prevent homelessness. Unlike groups that only supply housing or only services, HomeRise integrates housing with intensive supports and community rebuilding efforts, aiming to improve individual lives while strengthening neighborhoods. Its goal is to help adults, children, seniors, and veterans rise up from homelessness and stay housed by providing stable homes and ongoing support.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
San Francisco, California
Founded
1990
Get referred to HomeRise
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Simplify's Take
What believers are saying
- Residents stay housed while property transfers preserve cash flow through transition.
- HomeRise owns buildings worth hundreds of millions, creating transaction value for lenders and operators.
- City agencies continue coordinating transfers, reducing immediate disruption for 1,500 residents across 17 sites.
What critics are saying
- October 1, 2026 wind-down ends HomeRise within 24 months, forcing asset and staff transfers.
- City terminated four of nine contracts in July 2026 after 2024 audit failures.
- City Attorney investigation, sexual-abuse allegations, and death-related scrutiny destroy renewal prospects.
What makes HomeRise unique
- HomeRise controls 17 San Francisco supportive housing properties, integrating operations and ownership.
- Its resident-centered model keeps leases, rental assistance, and on-site staff unchanged during transitions.
- Thirty-six years in San Francisco built deep city, lender, and nonprofit housing relationships.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Paid Vacation
Paid Holidays
Paid Sick Leave
Sabbatical Leave
Employee Referral Bonus
Company News
Another large SF nonprofit, embroiled in scandal, is shutting down. HomeRise, which is one of San Francisco's largest providers of services to the homeless or recently homeless, is calling it quits two years after the city auditor found evidence of wild fiscal mismanagement, and months after an employee was accused of sexually abusing clients. It's been open season on SF's so-called "nonprofit industrial complex" the last couple of years, with the web of largely city-funded nonprofit serving the homeless sometimes referred to as the "homeless industrial complex." And Sfist now have another case of rumors of misspent funds and mismanagement giving way to a scathing audit that, now, has resulted in the full collapse of an organization. The scathing audit of HomeRise dates back to early April 2024, while Mayor London Breed was still in office, with the city auditor finding ample evidence of "gross fiscal noncompliance, wasteful practices that misuse taxpayer funds, and spending of city funds on unallowed or questionable costs that likely diverted services from intended housing recipients or facility improvements." The audit covered a four-year period from 2019 to 2023, and it found city funds being used improperly for social events, unbudgeted staff bonuses, lunches, and gifts, in addition to many instances of expenses being improperly charged to various property accounts. HomeRise has been responsible for overseeing the operations and supportive services at 17 properties serving the homeless and formerly homeless, and as the Chronicle reports today, the organization's shutdown will mean the city having to find new operators for all of them - though the wind-down of the organization appears like it will take one to two years. "The city, together with HomeRise, have come to the conclusion that the organization's current operating model is not sustainable," said a spokesperson for the city's Department of Homelessness and Supportive Housing, in a statement. Former HomeRise CEO Janéa Jackson stepped down after three years on the job in May, amid growing scrutiny over the organization's finances. And her departure came two months after it came to light, via a Chronicle report, that missed wellness checks at one HomeRise property, Jazzie Collins Apartments, led to the death of one resident - who was found days later, decomposing in his room. The incident led the city to place HomeRise on its most stringent level of nonprofit monitoring, and its city contracts were in the balance. Four of the organization's nine city contracts were then allowed to lapse in July. In July, Sfist also learned that a HomeRise case manager was accused of sexual misconduct with both employees and clients, and that the nonprofit was accused of ignoring complaints about this case manager for two years. The HomeRise board says it will be conducting a nationwide search for a CEO to oversee the dissolution of the organization. The city audit found that HomeRise had received nearly a quarter-billion dollars in city funds over a four-year period, and the nonprofit's assets include many of the buildings that it manages - which alone will be worth hundreds of millions of dollars. Mayor Daniel Lurie has promised to take an "outcomes-based" approach to renewing nonprofit contracts in the future. The last few years have seen the shutdown of another prominent homeless nonprofit, the United Council of Human Services, after its city contracts were canceled. And more recently, last summer, Collective Impact, which had ties to indicted former director Sheryl Davis, announced it was ceasing operations.
HomeRise, a San Francisco nonprofit housing organisation, announced it will wind down operations over the next 24 months. The organisation, which has provided housing for homeless San Franciscans for 36 years, will transfer property ownership and management to larger providers. Residents will remain in their homes with leases and rental assistance continuing unchanged. On-site staff will stay in place, and support services will continue without interruption during the transition. The board cited the need for providers with greater scale and resources to sustain the buildings, which represent hundreds of millions of dollars in public investment. HomeRise will work with San Francisco city agencies, investors, and lenders to coordinate the transfer of each property to better-resourced operators. The organisation has launched a search for a chief executive to oversee the wind-down process.
San Francisco's HomeRise youth shelter is closing in May. Published April 1, 2026 at 8:34 PM PDT Since 2013, the 5th Street Apartments have provided interim housing for Transitional Aged Youth - or "TAY". Those are homeless young people between the ages of 18 and 25. Typically, TAY live in transitional housing for one or two years while they wait for permanent housing. But in early March, 5th Street Apartment residents received abrupt notice that they would have to move out by May 29. In a statement, the city said it would no longer be funding the program. Participants and support staff have been working to identify alternative shelter placements. Many are confused about the reason behind the closure. "So, I found out that the shelter was closing from my youth directly, which didn't feel good as a service provider." This is a San Francisco housing navigator who works with youth. Some of their clients currently live at the Apartments. They asked to be anonymous to avoid getting in trouble at work. "It's supposed to be a two year program, and so they were like, banking on being able to stay there for a full two years and having that stability." The housing navigator said that most of their clients who live in the 5th Street Apartments have been able to find other options. But they're concerned about the quick timeline of the closure, and what it will mean for the city's homeless youth. "It was one of the bigger resources, like housing resources that I was able to utilize that I felt good and safe about sending young people to." Because they say residents got their own rooms, and didn't have to pay rent. The 5th Street Apartments are operated by HomeRise, a non-profit shelter operator. In a statement, the Department of Homelessness and Supportive Housing wrote that none of the youth residents would be asked to leave until they find alternative placements. The 5th Street Apartments are located in SoMa. They're operated by HomeRise, a non-profit shelter operator that manages 1 7 other properties in San Francisco. The 5th Street Apartments contains 44 bedrooms, and has shared bathrooms and a community kitchen. It also has a workforce development program that is intended to help residents build their professional skills. According to the city, there are a total of 298 shelter and transitional housing beds for youth in San Francisco. That number includes the 44 that are closing. HomeRise CEO Janéa Jackson said that closing the 5th Street Apartments will allow them to focus on other, "priority programs." She said they don't have plans to re-establish a youth shelter elsewhere. HomeRise was the subject of a 2024 audit that accused the organization of wasteful spending that could have gone toward helping residents. It is not clear whether this audit played a role in the closure of the 5th Street Apartments.
HomeRise, a nonprofit housing developer that has received more than $200 million in grants and loans from the city of San Francisco, declares on its website that its mission is "to help people experiencing homelessness secure housing and become self-sufficient."