Clinical Nurse Manager Emergency Room
About the job
- Bachelor of Science in Nursing (BSN) is required.
- An active registered nurse license in New York is required.
- A minimum of 3–5 years of nursing leadership experience is required.
- Strong communication, critical thinking, and operational leadership skills are required.
- Provide 24/7 operational and clinical leadership for the Emergency Department to ensure safe, timely, efficient, and patient-centered emergency care.
- Maintain accountability for the execution, validation, and reliability of Emergency Department processes affecting patient experience, quality outcomes, patient safety, staffing effectiveness, throughput, regulatory compliance, and staff readiness.
- Maintain a visible, hands-on leadership presence across all shifts and serve as the operational authority during assigned coverage.
- Manage Emergency Department throughput, patient flow, and real-time operational decisions in a high-acuity environment.
- Partner with the Director of Critical Care and leadership to translate organizational priorities into consistent frontline practice.
- Maintain accountability for unit operations and performance across all shifts.
- Execute, validate, follow through on, and escalate operational, quality, and patient experience standards.
- Hire, assign, direct, evaluate, discipline, and recommend termination of employees using independent judgment and discretion.
- Review operational, patient experience, and quality outcomes with direct reports and adjust unit operations accordingly.
- Build working relationships across Critical Care, Medical Surgical, Telemetry, Maternal Child, Surgical Services, Case Management, Radiology, Laboratory, Environmental Services, Security, and ancillary services.
- Collaborate with Nursing Leadership to ensure safe staffing, appropriate skill mix, and equitable assignments.
- Manage real-time staffing challenges, including unplanned absences.
- Ensure appropriate coverage for high-risk patients, including constant observation.
- Communicate staffing updates and escalate trends using data-supported recommendations.
- Respond to Protests of Assignment using the Management Response form in accordance with policy.
- Conduct patient experience rounds during assigned coverage.
- Assess responsiveness, communication, comfort, pain management, and patient understanding of care.
- Initiate real-time service recovery and document interventions.
- Review patient experience data and address unit-level trends.
- Validate patient experience tactics, including bedside shift report and hourly rounding, through direct observation.
- Provide real-time coaching and reinforce best practices.
- Escalate repeated non-compliance patterns through appropriate channels.
- Lead real-time Emergency Department patient flow from arrival through disposition.
- Monitor Emergency Department census, arrivals, holds, and throughput metrics.
- Identify and remove barriers related to diagnostics, consultations, transport, and discharge readiness.
- Collaborate with physicians, case management, ancillary services, and receiving units to reduce delays and Emergency Department boarding.
- Balance throughput decisions with patient safety, staffing capacity, and patient experience.
- Respond to patient surges, emergency medical services volume, disasters, staffing shortages, and system disruptions.
- Lead throughput rounds when inpatient boarding holds occur.
- Ensure clarity of care plans, disposition goals, and identified barriers.
- Ensure timely intensive care unit downgrades and appropriate utilization of critical care services.
- Track unresolved throughput issues and escalate delays affecting safety or Emergency Department length of stay.
- Monitor key performance indicators, including medication scanning, hand hygiene, restraints, falls, and observation compliance.
- Collaborate with Risk and Performance Improvement on occurrence reviews and follow-up actions.
- Identify trends, near misses, and improvement opportunities.
- Conduct real-time root cause analysis in response to unexpected patient safety events as needed.
- Support prevention strategies for hospital-acquired conditions and patient safety outcomes.
- Validate prevention practices and timely interventions related to patient quality and safety outcomes.
- Partner with Infection Prevention, Wound Care, Pharmacy, and Quality teams.
- Conduct and document routine environment-of-care and safety rounds.
- Maintain continuous readiness for regulatory and accreditation standards.
- Work with Emergency Management and the Environment of Care team to develop action plans for environmental risks.
- Identify and escalate environmental, equipment, and safety risks.
- Conduct employee rounding across all shifts.
- Provide real-time coaching, feedback, and support.
- Facilitate safety huddles and reinforce quality and safety priorities.
- Escalate recurring performance or operational concerns.
- Lead or support pre-shift huddles and unit communication.
- Encourage staff participation in shared governance councils.
- Support American Nurses Credentialing Center initiatives.
- Support compliance with mandatory education, competencies, and certifications.
- Collaborate with Nursing Professional Development, Human Resources, and Employee Health on annual employee requirements.
- Track compliance and escalate gaps for remediation.
- A Master’s degree is preferred.
- Three to five years of nursing leadership experience in the Emergency Department is preferred.
- National certification in nursing leadership or a clinical specialty is preferred.
About the company
St. John’s Riverside Hospital serves Yonkers and nearby communities with emergency care, general medicine, surgery (including minimally invasive options), maternity services, and preventive care using the latest medical technology. Its care model centers on patient- and family-focused service delivered by a strong nursing staff and medical team. The hospital stands out for its long history dating to 1869, a nursing heritage from the Cochran School of Nursing, and ongoing efforts to shorten admission times and expand services with leading specialists. The goal is to provide high-quality, compassionate care that improves health outcomes and daily living for patients and families.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Yonkers, New York
Founded
1869
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Simplify's Take
What believers are saying
- Emergency expansion funding includes $15.3 million from New York State and $1 million HHS.
- Phase 1 opens in 2026, improving throughput for 40,000 annual ED visits.
- Chris Stanley's September 2025 CFO hire strengthens finance discipline and hospital turnaround execution.
What critics are saying
- September 2025 email breach exposed 2,238 patients' SSNs, IDs, and medical records.
- Phishing and payment-rerouting attacks expose weak email security controls and fraud readiness.
- Any repeated breach before 2026 expansion opens could damage referrals, payer trust, and hiring.
What makes St. Johns Riverside Hospital unique
- Yonkers anchor hospital with community trust and local political support.
- $16 million emergency department expansion doubles capacity to 55 beds.
- Born to Read links maternity care with Yonkers Public Library families.
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Benefits
Health Insurance
Paid Sick Leave
Paid Vacation
Professional Development Budget
Company News
St. John's Riverside Hospital data breach affects 2,238. St. John's Riverside Hospital St. John's Riverside Hospital, a leading community-based healthcare provider in Yonkers, New York, recently experienced a data breach that potentially exposed personally identifiable information (PII) and protected health information (PHI) of at least 2,238 individuals across the U.S. According to a disclosure filed with the U.S. Department of Health and Human Services on Nov. 14, 2025, the breach originated from unauthorized access to a limited number of employee email accounts. The incident was discovered in September 2025, when the hospital detected suspicious activity involving the distribution of phishing emails and an attempt to reroute payment funds. The compromised email accounts contained a range of sensitive information. For some individuals, the exposed data included personally identifiable information (PII) such as name, date of birth, Social Security number, driver's license or state identification number and financial account number. For others, protected health information (PHI) was involved, including health insurance details, medical condition information, treatment provider name, medical record number, treatment cost information and diagnosis or treatment information. St. John's Riverside Hospital's response. Upon discovering the breach, St. John's Riverside Hospital immediately took steps to secure its systems. The hospital changed passwords, revoked session tokens, reset multifactor authentication and engaged data security and privacy professionals to investigate the incident. The unauthorized activity was contained and remediated, and the hospital conducted a thorough analysis to identify affected individuals. If you believe your personal information may have been compromised in this breach: * Carefully review any notice or communication you receive from St. John's Riverside Hospital. * Monitor financial accounts and credit reports for signs of identity theft. * Consider placing fraud alerts or credit freezes with the major credit bureaus. * Be cautious of unsolicited emails or phone calls requesting personal information. * Names * Social Security Numbers * Dates of Birth * Government IDs * Medical Info * Financial Info
Yonkers, N.Y.-based St. John's Riverside Hospital has named Chris Stanley its new CFO, according to a post on his LinkedIn page.
Saint John's Riverside Hospital launched their new Emergency Department expansion with a special Wall Breaking Ceremony on June 2.
St. John's Riverside Hospital is proud to announce a new partnership with Yonkers Public Library, "Born to Read: An Early Literacy Initiative" launched on September 12th at St. John's Riverside Hospital.
Riverside Health Care in conjunction with the Northwestern Health Unit has declared a COVID-19 Outbreak at La Verendrye General Hospital.