Koala Health

Subscription-based vet-prescribed pet medications

Pharmacy Technician

PharmacyConfirmed live in the last 24 hours

Full-timeBoston, MA, USA$18 - $22 /hr

About the Job

Requirements

Hold an active, unrestricted in-state Board of Pharmacy License, including Pharmacy Technician or Pharmacy Trainee licensure.
Have a high school diploma or equivalent.
Have at least 6 months of experience working with computer and web-based tools.
Be able to recognize and identify patient medications.
Be able to multitask and prioritize in a rapidly evolving startup environment.
Have experience working under pressure in a fast-paced work environment while consistently meeting productivity and quality standards.
Have strong written and verbal communication skills.
Be highly organized and able to work independently.
Have organization skills and attention to detail.
Be able to work effectively as a team member.

Responsibilities

Maintain a safe and clean pharmacy by complying with procedures, rules, and regulations.
Assist the pharmacist in retrieving prescription refills from veterinarian prescribers.
Follow up with patients as needed to clarify questions and provide updates about their orders.
Enter valid prescriptions into the system.
Assist the pharmacist in filling prescription items, as permitted by the state board of pharmacy.
Operate automated machinery required to pre-sort and package medications.
Fill exception trays with the appropriate medication.
Work daily with the Operations team to ensure the right medications are put in the right pouches.
Transition orders through workflow stages from initial dispensing through quality control.
Count and fill prescription vials and affix labels to bulk prescription items.
Pack and ship completed orders, including printing and affixing appropriate labels to dispensers and shipping boxes.
Sort and triage boxes for shipment at the appropriate time.
Assist the Operations team with receiving, shipping, counting, and packing.
Clean and help maintain equipment and work areas.
Contribute to the development and evolution of operational policies and procedures.

Salary Range: 18 to 22 (Currency: USD) (Pay period: per-hour-wage)

Koala is a veterinary pharmacy on a mission to delight pet owners by making healthcare simple. A core component of this mission is our dedication to clinical excellence. As a Pharmacy Technician you will work with Operations and Product leaders to provide and elevate pharmaceutical care for our customers.

In this role you will be responsible for assisting in the retrieval, processing, and fulfillment of pets’ medication therapies. You will also be actively involved in the development and evolution of our operational policies and procedures that guide these core functions. Your expertise and experience will assist in shaping the best practices that drive world class customer experience.

Benefits & Perks:

Competitive salary ranging from $18-22/hourly

Vacation and Sick time

Benefits beginning day 1!

Structured shifts Monday-Friday (weekends off!)

On-site lunches with the leadership team

Core Responsibilities

Maintain a safe and clean pharmacy by complying with procedures, rules, and regulations
Assist pharmacist in retrieving prescription refills from veterinarian prescribers
Follow up with patients as needed to clarify questions relating to and provide updates on their orders
Perform data entry of valid prescriptions
Assist pharmacist in filling prescription items, as permitted by the state board of pharmacy
Run automated machinery required to pre-sort and package medications
Fill exception trays with appropriate medication
Work daily with the Operations team to ensure the right medications are put in the right pouches
Transition orders through different workflow stages from initial dispense through quality control
Count and fill prescription vials and affix labels on bulk prescription items
Pack and ship completed orders including printing and affixing appropriate labels on dispenser, shipping boxes
Sort and triage the right boxes to ship at the right time
Aid the Operations team with receiving, shipping, counting, and packing
Clean, and help maintain, equipment and work areas

Basic Qualifications and Skills

Demonstrated ability to work as an effective team member
Demonstrated organization skills and attention to detail
Ability to recognize and identify patient medications
Ability to multitask and prioritize in a rapidly evolving startup environment
Experience working under pressure in a fast-paced work environment while consistently meeting standards for productivity and quality
Excellent written and verbal communication skills
Highly organized, self-starter capable of working independently

Requirements

Active and unrestricted in-state Board of Pharmacy License (This includes Pharmacy Technician or Pharmacy Trainee)
High school diploma or equivalent
6+ months of experience working with computer and web based tools

Koala Health

About the Company

Koala Health

Subscription-based vet-prescribed pet medications

Koala Health provides a subscription-based pet health service in Boston that delivers vet-approved medications, supplements, and health products. How it works: prescriptions are obtained directly from the pet's veterinarian, and medications are packaged by date and time so owners can administer doses on schedule; products are delivered for free with no service or shipping fees, and refills are handled automatically. How it stands out: there are no extra fees, a direct link to veterinarians for prescriptions, and a packaging system designed to prevent missed doses, consolidating a wide range of trusted products in one place. The company aims to make pet care easier and more affordable by simplifying access to medications and health products, ensuring pets receive timely treatment and ongoing management of chronic conditions.

Company size: 51-200
Company stage: Series B
Total funding: $43M
Headquarters: Boston, MA
Founded: 2021

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