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Siloam Hospitals Group

Private hospital network and healthcare provider

Daily Worker - Ict

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Full-timeSouth Jakarta, South Jakarta City, Jakarta, IndonesiaNo salary listedIn-person

About the Job

Requirements

  • Good command of PL/SQL query language and tools or languages listed as Laragon, Python, and PHP.
  • Good knowledge of programming algorithms and logic.
  • Knowledge of business process applications, Axapta, Microsoft 365, and helpdesk ticketing.
  • Knowledge of managing network systems and hardware troubleshooting.

Responsibilities

  • Assist with installation, maintenance, and troubleshooting of computer hardware, printers, and network devices.
  • Provide basic technical support to users, including simple hardware and software troubleshooting.
  • Handle day-to-day IT service requests, such as password resets and network connectivity issues.
  • Perform basic documentation related to maintenance and support activities.
  • Support IT asset inventory processes, including labeling and checking.
  • Coordinate with the IT team for issue reporting and resolution.

Desired Qualifications

  • Ability to create packages and procedures in PL/SQL.
  • Knowledge of creating reports from Power BI.

About the Company

Siloam Hospitals Group

Private hospital network and healthcare provider

Siloam Hospitals Group runs a large private healthcare network in Indonesia with 41 hospitals and many clinics across 23 provinces. It delivers inpatient and outpatient services to self-paying patients, corporate clients, insurers, and BPJS participants, generating revenue from room charges, procedures, consultations, pharmaceuticals, and diagnostics. The group focuses on high-complexity care in cardiology, oncology, neurology, neurosurgery, orthopedics, and gastroenterology, operating Centers of Excellence to coordinate advanced treatments, and uses a managed service model that lets hospitals be built with external capital while sharing revenue. Its goal is to expand access to high-quality private healthcare in Indonesia, strengthen specialized care, and maintain a broad, affordable service network for individuals, employers, insurers, and government programs, backed by JCI accreditation as a quality benchmark.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Tangerang, Indonesia
Founded
1996

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