Admission Coordinator - ER

Job Family:

Admitting Representative

Travel Required:

None

Clearance Required:

None

Admissions Coordinator – ER, Full Time, Nights

Type: Full Time [36 Hours]

Schedule: Thurs, Fri, & Sat | 6PM - 06:30 AM

Location: UAB STV East – Free Standing ER in Trussville, AL

What You Will Do:

The Admissions Coordinator is responsible for managing inpatient and outpatient admissions. Registers incoming patients, enters information on admitting forms, explains hospital regulations, and assigns patients to rooms based on the nature of the illness and the type of accommodations available. May prepare identification bracelets and assist in insurance matters. Serves as a liaison between patients, their families, visitors, and the hospital (administration, management, hospital staff, medical staff, etc.)

This role will require a lot of walking.

Ability to work/pick up hours at other STV East location.

Additional Responsibilities and Duties:

·       Responsible for obtaining complete and accurate demographic and financial information from a variety of sources, including patient interviews physician offices and in-house departments.

·       Obtain required signatures on legal consent and insurance forms.

·       Perform required pre-certification, credit referral or deposit collection. Enter data in computer and thoroughly documents any incomplete admissions/registrations in manner prescribed.

·       Obtain pre-certification, referral or authorization number and updates patient's file.

·       Notify patients, family members, physicians and/or supervisors of insurance coverage issues, notifies patients of co-payments, deductibles or deposits needed, documenting all information in computer system.

·       Review Physician’s orders for completion and ensure all required information is listed.

·       Complete Medicare Compliance and obtains ABN if necessary.

·       Utilize multiple computer systems.

·       Maintain positive customer service at all times, referring unresolved issues to appropriate supervisor.

·       Answer telephone calls. Follow pre-established script and provide assistance to callers.

·       Complete all shift duties in a timely and accurate manner.

·       Comply with all safety regulations, policies and procedures as defined by client.

What You Will Need:

·       High School graduate or GED or 2+ years of relevant work experience

·       0-2+ years of experience working in a hospital, medical, clinical OR customer service environment

What Would Be Nice To Have:

·       Ability to type a minimum of 35 WPM.

·       Familiarity with medical terminology

·       1 year of experience with Patient Registration

·       1 year of experience working with medical insurances

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What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [email protected].  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [email protected]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.