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Vitalant

Nonprofit blood supply, lab services, research

Hospital Distribution Technician

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeMontvale, NJ, USAIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • A driver's license and good driving record are required in all locations except Pennsylvania.
  • Strong customer service and communication skills are required.
  • Ability to accurately enter, review, and maintain information using computer systems is required.
  • Ability to work the assigned schedule, which may include weekends, holidays, evenings, and/or on-call responsibilities depending on location, is required.
  • Ability to handle, move, and prepare blood products and related supplies, including lifting up to 40–50 pounds, is required.
  • The role may suit candidates with experience in customer service, healthcare, laboratory support, pharmacy, inventory, order fulfillment, distribution, compliance, logistics, or another environment where accuracy and following established procedures are essential.
  • Successful technicians have attention to detail, provide responsive customer service, manage multiple priorities accurately, remain calm with urgent requests, learn computer systems and documentation, follow procedures and regulatory requirements, and work reliably as part of a team supporting a 24/7 healthcare operation.

Responsibilities

  • Receive, process, and confirm routine and urgent blood product orders from hospitals and healthcare facilities; provide professional customer service, order updates, and timely responses to inquiries.
  • Select, verify, prepare, package, and distribute blood products accurately, complete required documentation, and ensure patient safety.
  • Monitor, receive, store, rotate, and track blood product inventory and supplies; maintain accurate records and product availability for hospital needs.
  • Use computer systems and internal software to process orders, document transactions, manage inventory, and meet recordkeeping requirements.
  • Follow standard operating procedures, quality standards, safety guidelines, and temperature-control requirements in a regulated healthcare environment; maintain clean, organized, and compliant work areas.
  • Collaborate with drivers, couriers, hospital staff, and team members to manage changing priorities and time-sensitive requests, and deliver blood products to hospitals using a Vitalant vehicle when applicable.

About the Company

Vitalant

Nonprofit blood supply, lab services, research

Vitalant collects, tests, processes, and distributes blood and biotherapies to hospitals across the United States, organizing blood drives and offering transfusion medicine expertise and research support. Donors' blood is tested for safety, separated into components, stored, and shipped as needed, with additional services like apheresis collection and specialized laboratory work. It stands out from competitors by operating a nationwide nonprofit network focused on donor recruitment, safety, community involvement, and research, rather than operating as a for-profit or regional-only service. Its goal is to provide a safe, sufficient blood supply for patients and to advance transfusion medicine through collaboration with healthcare partners and volunteers.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Phoenix, AZ
Founded
1943

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