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General Dynamics Information Technology

Builds and runs technology for government agencies

Unified Communication Senior Principal Engineer Lead

System AdministrationConfirmed live in the last 24 hours
Full-timeFort Meade, MD, USA$164.4k - $201.3k

About the Job

Requirements

  • A BA/BS in Computer Science or a related field is required.
  • 10+ years of related experience or 14 years of related experience is required.
  • At least 3 years of experience in real-time communications (VoIP/video), with expertise in SIP, SDP, RTP, SRTP, TLS, and WebRTC, is required.
  • Hands-on experience with Cisco VCS Control and Expressway (C and E series), including SIP/H.323 interworking, traversal zone configuration, and signaling troubleshooting, is required.
  • Experience with Poly and Cisco hardware video endpoints is required.
  • Strong knowledge of information technology principles, methods, and associated hardware and software is required.
  • Experience integrating and/or managing classified voice and video systems is required.
  • Support knowledge in DNS, certificates/public key infrastructure (PKI), TLS, signaling/media, Active Directory, PowerShell, APIs/REST, network/firewall, and H.323/SIP is required.
  • Proven troubleshooting across signaling and media layers using call traces and packet captures, including Wireshark or tcpdump, is required.
  • Active Secret clearance is required.
  • Superior customer-service skills for engaging with diverse stakeholder groups and supporting system reliability and user satisfaction are required.

Responsibilities

  • Lead a team of engineers, establish technical direction, coordinate engineering priorities, and ensure execution of modernization and sustainment initiatives supporting the customer’s mission.
  • Lead activities to re-baseline and maintain the engineering lab environment so it is current and represents the customer’s production environment.
  • Serve as an expert for migration from legacy video infrastructure toward modern, cloud-capable unified communications platforms; support platform upgrades, Smart Licensing transitions, and hardware refresh projects.
  • Provide Engineering/Tier III troubleshooting and sustainment across unified communications video infrastructure, including Cisco VCS/Expressway, Poly/Cisco endpoints, Pexip Infinity, and Microsoft Teams CVI.
  • Develop System Capacity Expansion Plans and conduct quality assurance and performance checks across unified communications telecommunications design, video networking elements, and end-user peripherals.
  • Ensure architecture and designs comply with current government directives and guidelines, especially for classified networks, and provide ongoing security engineering support.
  • Provide strategic logistics support and recommend configurations to enhance system functionality.
  • Implement and validate final hardware and software configurations while maintaining current System Engineering and Functional Requirements documentation.
  • Provide expert analysis, design, integration, and testing support for unified communications solutions.
  • Perform performance and quality assurance checks on unified communications telecommunications design, voice and video networking elements, and end-user peripherals.
  • Design solutions for cloud deployment models (IaaS, PaaS, and SaaS), optimizing the essential characteristics of cloud computing.
  • Analyze customer requirements, assess design and technology alternatives, and facilitate discussions with stakeholders to propose and implement effective solutions.

Desired Qualifications

  • Senior Microsoft Azure certifications and other recognized cloud engineering, architecture, or security certifications are desired.
  • SBC training/certification or similar unified communications certifications are desired.
  • Experience with Pexip, Azure, and O365 integration is desired.
  • Experience with Vidyo infrastructure, including Routers, Portals, Gateways, and WebApp components, is desired.
  • Familiarity with Microsoft Teams interoperability in IL5/IL6 environments is desired.

About the Company

General Dynamics Information Technology

Builds and runs technology for government agencies

GDIT builds and runs technology systems for U.S. government agencies, including defense, intelligence and civilian organizations. Its work spans cloud infrastructure, cybersecurity and software development, with tools tailored to sensitive missions and large agency operations. The company combines its own reusable technology solutions with commercial products, then earns revenue through contracts to design, integrate, modernize and operate customer systems, including support for both classified and unclassified networks. It also supplies technical expertise and daily operational support, and is a business unit of General Dynamics headquartered in Falls Church, Virginia.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Falls Church, VA
Founded
1999

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