A

Arcsen

Global CRM, integration, analytics consulting

Senior Client Advisor - Consulting

Account ManagementConfirmed live in the last 24 hours
Full-timeAl Maadi, Maadi, Cairo Governorate, Egypt

About the Job

Requirements

  • A bachelor's degree in Business Administration, Computer Science, Engineering, or a related field.
  • Four to six years of experience in a sales or consulting role, preferably in technology consulting, IT services, or professional services.
  • A proven track record in consultative selling, account management, and relationship building with senior-level executives and decision-makers.
  • A strong understanding of technology solutions and services, including cloud computing, digital transformation, cybersecurity, and enterprise software.
  • The ability to communicate, negotiate, and present effectively, including articulating complex technical concepts to non-technical audiences.
  • The ability to manage multiple client accounts and projects simultaneously while delivering strong customer service and achieving business objectives.
  • The ability to travel up to 40% for client meetings, sales deals, and business development activities, as required.

Responsibilities

  • Build and nurture relationships with key client stakeholders, serving as a trusted advisor on technology solutions and services.
  • Understand clients’ business challenges and objectives, and proactively identify opportunities to add value through consulting and professional services offerings.
  • Collaborate with clients to assess their technology needs and recommend solutions and services that meet their business goals.
  • Develop and present proposals, quotations, and business cases aligned with client requirements and objectives.
  • Identify new business opportunities within existing client accounts and pursue upsell and cross-sell opportunities.
  • Collaborate with marketing and business development teams to develop client-acquisition strategies and expand market reach.
  • Stay informed about industry trends, technology advancements, and competitors’ offerings to provide informed recommendations.
  • Share insights and best practices with clients to help them achieve competitive advantages through technology solutions.
  • Monitor client satisfaction and project performance metrics, gather feedback, and conduct regular reviews to ensure service quality and client retention.
  • Prepare and present reports on account status, sales forecasts, and business development initiatives to senior management.

Desired Qualifications

  • Experience in technology consulting, IT services, or professional services industries.

About the Company

Arcsen

Global CRM, integration, analytics consulting

Arcsen provides technology consulting services focused on implementing and managing Salesforce, MuleSoft, Tableau, and Slack for clients mostly in the EMEA region. Its offerings include CRM implementation and optimization, system integration, and data analytics, delivered through consulting, implementation, and ongoing managed services. The products work by helping organizations design, deploy, and continuously support cloud-based platforms: Salesforce Clouds (Sales, Service, Experience) for customer relationships; MuleSoft to connect disparate systems; and Tableau to visualize data. Arcsen differentiates itself through a remote-friendly delivery model, long-term client partnerships, and end-to-end support—from strategy and change management to ongoing administration and optimization—serving sectors like financial services, healthcare, and retail. The company aims to be a trusted, long-term partner that enables digital transformation and operational efficiency for its clients.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Dubai, United Arab Emirates
Founded
2021

Recently Posted Jobs

Explore more opportunities at Arcsen

See more jobs